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"We had a very pleasant stay in Eisenach at Pension Mahrets. Anna was very helpful, showed us around and gave recommendation about the town. Would stay again if in the area. "

"Unbelievable experience!! Loved everything about this castle… if you want to stay in a 750+ year old castle with unbelievable staff, stay here! Restaurant was great, food amazing… Ano (not sure if I spelled it right) and his wife (and staff) were unbelievably accommodating. Highly recommend staying here! Definitely worth the trip and money… can’t wait to come back!"

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Lovely spot, only a minute walk from the station. Beatiful view of the snowy town, above a bakery and only 5mins from the shops. Room was lovely and roomey for two friends on a serendipitous 1 night adventure. Great heating and fancy tap which gives you hot water, mineral water, sparkling water and mild sparkling water! Also the check in was really cool and simple. Will definitely stay here again"

"War super "

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Alles war okay. "

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Fantastic service and friendly perfect stay breakfast and evening meal was excellent and they even have electric car charging points "

"Wonderful staff and quiet property nestled in the countryside. Minimal Wi-fi connectivity and on-site options, at least during the winter months, make this a bit more of a limited offering at that time."

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"Good location, nice service and excellent breakfast. "

"Needs updating, poor amenities, best was their restaurant"

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "