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Reviews of Udman Greater Noida By Ferns N Petals

4 out of 5
Udman Greater Noida By Ferns N Petals
Plot No R-1, Builders Area,p3 Rd, Greater Noida, Uttar Pradesh

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Parth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in May 2024

2/10 Terrible

benjamin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay in a hotel for a long time.
This hotel is not a four-star hotel, rooms are quite tired and in need of a very good clean as I found many black long hairs on the floor and even in the in room dinning menu. (I have short brown hair). The room needs a very good vacuum and attention to detail looked at. The first night that I came to the hotel after a long day at work, I was told that the restaurant was fully booked to a group of outside guests. How is it possible that paying guests staying here are completely forgotten about! Due to this, room service then took a very long time to come! The toiletries are below standard and you cannot get the shampoo out of the small plastic bottle. No mini bar as it says in the advert and hotel website, the fridge was actually leaking water onto the floor and empty. The glare from lights outside lit up the room as the curtains did not close fully. The rooms are not sound proofed and so when other guests use the corridor like an extension of their rooms then you will not be able to sleep! (two nights in a row) As this hotel doesn't serve alcohol, it does however have a bar but when I asked about having a mocktail, they said they do not serve it there, but in the restaurant, at least make it pleasant to have a drink and relax at a bar area. The music in the corridor from the hotel speakers is so loud that the tv had be turned up to not hear it. On the 3rd night the hotel allowed the loading of metal flex board signs at 1am in the morning onto two lorries, the metal-o
Stayed 4 nights in Feb 2024
Response from Udman by Ferns N Petals Greater Noida on 28 Feb 2024
Dear Benjamin,We are truly sorry to hear about the issues you encountered during your stay. Your feedback is valuable to us and we appreciate you bringing these matters to our attention. Rest assured, we will address these concerns with our team to ensure a better experience for our guests in the future. Thank you for sharing your experience with us.Regards,General ManagerUdman Greater Noida by Ferns N Petals

8/10 Good

young jin

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager - Udman Greater Noida on 24 Aug 2023
Dear Jin,Thank you so much for your valued feedback 8/10.We are glad to see that you have enjoyed our hospitality and we look forward welcoming you.Thank You