Grays Lake Hotels, Des Moines

"This property is extremely well kept with great decor. The check in lady was super friendly and explained everything one could need to know. The room was very clean and decorated uniquely. The pool was good sized. Hot to was shut down for repair, but that happens. No big deal. The breakfast is very good and the staff keeps everything full, clean, and straightened. They take pride. Half way home, I remembered that I left a new shirt in our room. We called the lodge and Jen sent someone to the room to get it. Then she held it until our daughter could come pick it up. Big thanks to Jen. We will definitely stay here again."

"Breakfast was great. Cooked fresh with several items to chose from. Parking was priced way to high if park at hotel. Blinds in my room dusty, hair in shower with very slow drainage. Bed mattress broke down on the right side. The cable in room did not have a guide to show what was on. Ended up purchasing a fire stick. Room was very spacious and design worked well with a hallway as to not disturb others sleeping. Room could use some updates or repairs as stain on carpet and paint chipped from varies items. Staff were great! Very helpfull. Super friendly. Parking of 30 dollars a day is a deal breaker. If one night stay maybe but for a 4 night stay was pricey."

"Heating unit was very load"

"beds were good most important things"

"Location was great. On a road with several eating options and also had on site pizza restaurant. However, the cleanliness was something to be desired. Literally clumps of hair floating through the pools. You could see things floating in all pools, we got out pretty quick and didnt re enter. Room was okay but the immobile shower door left everything damp and the floor mat soaked. Our TV didnt work and my teenager and I could smell weed clear as day so we werent comfortable complaining. "

"The room was very nice. Called and asked if it was possible to check in early was told no because the manager likes you to check in at 3. I stated okay. I arrived after 3 pm since i had to go somewhere because i arrived at 1130am. Called next morning just to get 1 hour extended was told no because no housekeeping offered to pay extra. It was still a no. B"

"Clean rooms, quiet and convenient to downtown "

"Stayed overnight for a work/charity event. Everything was very nice! The only thing that was kind of a bummer was tv selection but oh well. The kitchen/bar staff was great because there was a creeper talking to me and my co-workers and when we finally left the bartender made sure the creeper didn't follow us."

"Breakfast was good had more of selection than some other hotels,,very friendly an helpful staff at front desk,very clean rooms only downfall for me was curtains did not block out lighting only had thin see thru curtains"