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Reviews of The Grand Castle Apartments

4 out of 5
The Grand Castle Apartments
2655 Grand Castle Blvd, Grandville, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 31 reviews" "
Rating 8 - Good. 7 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

8.8/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Cory M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family and i had a great time. Aside from s few minor set backs. Time bottom bump bed was a little broke before i got there. The master bedroom door wouldn't close but i fixed my self. Other than that amazing weekend
Stayed 2 nights in Mar 2024
Response from Mitten on 26 Mar 2024
Thank you for the review, Cory, and thank you for bringing this to our attention! The bunk beds are getting replaced today. We're glad you had a great time and enjoyed your weekend otherwise!

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its a castle
Stayed 3 nights in Dec 2023
Response from Mitten on 19 Dec 2023
Thanks for the review, Jessica!

10/10 Excellent

Deborah

Liked: Amenities
We enjoyed the clean space and great atmosphere.
Stayed 2 nights in Nov 2023
Response from Mitten on 29 Nov 2023
Thanks for the review, Deborah, we’re thrilled that you enjoyed your stay and we’d love to welcome you back soon!

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is fun and quirky. My kids thought it was like Hogwarts and loved the library and game room the most. We had the Presidential Penthouse and the view of GR was awesome. It is huge and more than a family of 4 needed but so much fun.
Stayed 3 nights in Jul 2023
Response from Mitten on 7 Aug 2023
Hi Leah, I’m glad that you enjoyed your stay with us! We hope to have you back again and that we can provide you with a five-star experience!

10/10 Excellent

Flor

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Dianne

Stayed 2 nights in Dec 2022

10/10 Excellent

khaldoon

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was an easy stress free place to stay. Loved everything about it. Will stay again!
Stayed 2 nights in Nov 2022
Response from Mitten on 21 Nov 2022
Thank you so much for the glowing review! We look forward to hosting you again soon!

8/10 Good

Meloney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the ambiance most! Unfortunately, working midnights, I was unable to take advantage of the amenities. However, the apartment itself was clean, spacious, and accommodating. My only disappointment was the bed itself. It was hard and very difficult to sleep on. I would have moved to the second room, but I didn't want to make more work for housekeeping since I was the only occupant. As a travel nurse, working 12-hour 3rd shifts, my only interests are good sleep, safety, and silence. This place was able to meet 2/3rds of my high priority items. I would return in the future, but not during a work contract.
Stayed 2 nights in Aug 2022
Response from Mitten on 21 Nov 2022
Thanks for the review, Meloney. We're glad you enjoyed your stay and will look to see what we can do about making the bed more comfortable! We'd love to host you again.

2/10 Terrible

Daniel

Travelled with family
Nope.
Pool was shut down. Kids couldn't swim, which was main reason of going. No receptionist. Hard to find your parking spot. Early check out time and expensive. Will not stay again or recommend. The place is an absolute maze.
Stayed 1 night in Aug 2022
Response from Mitten Housing on 29 Aug 2022
Hi Daniel, There is a sign on the elevator that states the pool is closed on Tuesday Aug 30. It was not closed this weekend. We apologize if you misread the sign but we have double checked with the office. The listing also states that this is a self check in reservation. There would not be a receptionist at the location, but there is someone on staff at all times on the phone or messenger for the platform you book through. I am sorry you had such a bad experience as this is not something we want for our guests to have while they stay with us.

2/10 Terrible

Burgett

Stayed 2 nights in Aug 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our family enjoyed exploring this immense property. Our apartment was very spacious and we enjoyed have indoor parking.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jenice

Liked: Cleanliness, room comfort
Birthday Castle
Hubby surprised me for my birthday. A very unique looking apartment building/space. The grounds and inside of actual building could use a little TLC, but overall, the apartment itself was clean and spacious and I ADORED the decor;) The pool is a bit far away, however, and closed at 10pm so we weren't able to enjoy the pool, being that check in was at 4pm, and then our dinner reservations. Overall, unique and lovely space.
Stayed 1 night in Aug 2022

8/10 Good

Francisco, Highland

Liked: Cleanliness, property conditions & facilities
Everyone agrees that the beds were extremely comfortable. We would love to know what the sheets and mattress brands are. We had a good time. The penthouse was fun to stay in. The games room was a disappointment. Worst part was when a Karen that lived there gave us trouble at the pool about of chair usage. Overall we had fun. Probably more fun for little children.
Stayed 2 nights in Aug 2022

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness
Confusing rental with pros and cons
I will start off by saying that our actual apartment and the pool area were great. The apartment was spacious, clean and quiet. We appreciated that greatly. Other than that, this rental was really awful. Not getting a check-in email in a timely manner really started our reservation off badly. We received a text with our codes, but without an email we had no idea of anything else. After a long day, we spent almost 90 minutes wandering around, talking to residents, trying to find our room number and where to park. Our six year old was in tears and starving for dinner. Since it was a Sunday evening there were no employees to be found. The door from the parking garage to the elevator did not open and close properly and we had to throw our whole body on the door to open it. The elevator was very quirky, buzzing, opening and closing up to six times after every stop. The hallways reeked of dog urine from what I can assume was due to poor dogs waiting on stalled elevators. Our eyes were literally watering from the stench. The carpets in front of and in the elevators were soaked with dog urine and spots everywhere. We arrived home our second night to a letter on our door from the property accusing us of smoking Marijuana on our balcony (which we absolutely did not). We will absolutely not stay here again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Amy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The property was beautiful and the room itself was clean but the hall leading into the building and the hall on the first floor smells awful. It smells like dog urine.
Stayed 2 nights in Jul 2022

8/10 Good

Kristen

Travelled with family and small children
Liked: Cleanliness, amenities
Staying in a castle was cool! The pool, pond and area around was really nice. The apartment was cute and set up nicely! The elevator really needs fixed.
Stayed 3 nights in Jul 2022

10/10 Excellent

Billi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It us a intimidating and confusing at first and we wished for an indoor pool but friendly clean and excellent place
Stayed 1 night in Jul 2022

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Jewelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the property without access instructions (to be received thru email/text) so we stayed outside while reaching out to the property owner. The response was quick so it's great. We love the room. Simple yet cozy and clean. For someone like me who gets away to relax and detoxify the mind, I love their concept of not putting a tv inside the bedroom. Plus plus for that!
Stayed 2 nights in May 2022

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
VERY clean well-kept property; close to many interesting things to do in Grand Rapids/Holland, MI. Mitten Housing was easy to work with.
Stayed 3 nights in May 2022

10/10 Excellent

Sacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The castle environment is pretty cool! Excellent location, excellent rooms, great property!
Stayed 3 nights in May 2022

10/10 Excellent

Jose, Marietta

Stayed 3 nights in May 2022

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Place was clean and spacious.
Stayed 2 nights in Mar 2022