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MainStay Suites

3.0 star property
Hotel in Grand Rapids with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites

Breakfast area
Business centre
Suite, 2 Bedrooms, Non Smoking | Living area
BBQ/picnic Area
Flat-screen TV
Homewood Suites by Hilton Grand Rapids offers practical amenities like to-go breakfast and grocery shopping service. Enjoy free WiFi, dry cleaning/laundry services, and a 24-hour business center. Guests consistently praise the staff for their exceptional helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Kitchen
  • 24/7 front desk
  • Air conditioning
The current price is AU$135
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (Efficiency)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

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About the area

Map
3920 Stahl Dr Se, Grand Rapids, MI, 49546

What's nearby

  • Orbit Room - 6 min walk - 0.6 km
  • Woodland Mall - 16 min walk - 1.4 km
  • Calvin College - 2 min drive - 1.8 km
  • MSA Fieldhouse - 4 min drive - 4.3 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 16 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬15 min walk
  • ‪Culver's - ‬20 min walk
  • ‪Crumbl Cookies - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

MainStay Suites

Hotel near Frederik Meijer Gardens and Sculpture Park
At MainStay Suites, you can look forward to a free food/drink shopping service, dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, express check-in and free newspapers
  • A gift shop, laundry services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and separate sitting areas.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens and full-sized fridge/freezers

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
9.0 out of 10, Wonderful, 266 reviews
The price is AU$191
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception (select days)

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Homewood Suites
Homewood Suites Hilton Grand Rapids Hotel
Homewood Suites Grand Rapids
Homewood Grand Rapids
Homewood Suites Hilton Hotel Grand Rapids
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Hilton Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel
Homewood Suites by Hilton Grand Rapids Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel Grand Rapids

Frequently asked questions

Is MainStay Suites pet-friendly?

Yes, MainStay Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at MainStay Suites on 4 Nov 2025 start from AU$135.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites?

Self-parking is free at this property.

What time is check-in at MainStay Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at MainStay Suites?

Checkout is at noon.

Where is MainStay Suites located?

Located in East Beltline, this hotel is within a 15-minute walk of Orbit Room and Centerpointe Mall. AMF Eastbrook Lanes and Calvin College are also within 1 mile (2 km).

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Reviews

MainStay Suites Reviews

8.0

Very good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 296 out of 685 reviews
Rating 8 - Good. 188 out of 685 reviews
Rating 6 - Okay. 91 out of 685 reviews
Rating 4 - Poor. 59 out of 685 reviews
Rating 2 - Terrible. 51 out of 685 reviews

Reviews

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended...Home away from home.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandi

Comfy beds, nice a clean. Awesome breakfast
Stayed 1 night in Feb 2025

8/10 Good

Malisha

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

Khari A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pick first time there!!
Stayed 2 nights in Aug 2023

4/10 Poor

Lynnette A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a nice size
Stayed 2 nights in Aug 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

8/10 Good

Quiarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stat overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carissa

Liked: Cleanliness, room comfort
It was a comfortable, spacious room with friendly staff. However, the pool and hot tub was out of service both nights so that was disappointing.
Stayed 2 nights in Oct 2022

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.
Stayed 1 night in Feb 2024

6/10 Okay

Roger

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.
Stayed 2 nights in Feb 2025

8/10 Good

Sarell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice visit

Nice comfy room. The tile in our bathroom was coming up off he floor which made it a little tough to open, close the door.
Stayed 1 night in Jul 2022

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities, room comfort

Decent stay

The overall stay was okay. The bathroom door had stains on it and the toilet had clearly not been cleaned. Everything else was fine
Stayed 1 night in Jul 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 1 night in May 2023

2/10 Terrible

Latamaya

Disliked: Amenities
They didn't have any rm availability.
Stayed 1 night in Jun 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub not in operation
Stayed 2 nights in Mar 2024

6/10 Okay

Linda

Disliked: Cleanliness

Shopping trip

The room had evidence of not being thoroughly cleaned. There was a chip on the tub. The heating system seemed inefficient. The pool was closed. The furniture and cushions were worn. The layout of the room was nice. The beds were comfortable. The fireplace was nice touch, and breakfast was good.
Stayed 1 night in Jan 2023

10/10 Excellent

Rodney

Liked: Cleanliness, amenities
Under construction. Asked for extra pillows, didnt have any
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not Great

We had a suite that was ok. The toliet leaked in one of the bathrooms and ran all night in the other. Room was next to elevator and we could hear it in the room. The shower didn't drain. Couch and chair needed a good cleaning. Room needed some TLC. Also dirty dishes were left in dishwasher.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Requested and charges for a King bed. Upon arrival only received a queen. Said no Kings available they had a flood that morning. Room was clean. No linens for sofa bed. Had to get at from desk.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was not what was reserved. They gave us the correct room and then later the keys didn’t work. Hotel drapes had pin holes and the carpets were worn It was clean and comfortable and meet the need for the night
Stayed 1 night in Sep 2022

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

2/10 Terrible

Gary

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not my best choice for a stay

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.
Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible service

House keeping never showed up after we called the front desk and requested it. When I asked why no one showed up the response was they didn't know we needed housekeeping even though we called and spoke to the guy at the desk. Then the lady goes on to tell me they had 50 rooms checked out and nobody to clean them. I told them we needed our room cleaned and she said they usually don't clean rooms until after 4 nights. I said we need our room cleaned for the last time. Customer service is horrible and they just sitting around complaining instead of doing anything.
Stayed 4 nights in Apr 2023

4/10 Poor

Sidney

Liked: Cleanliness, staff & service
We booked a 2 bedroom suite for our in-laws to watch our baby while we attended a wedding. When calling the night before about an early check in the girl told me I needed to call back the next day so I did. When I called the next morning the woman told me that the 2 bedroom suites were “out of commission” and that we were going to be getting 2 rooms that were not connected to each other (she was very nice but we wish that the woman the night before had told us this so we could maybe make other arrangements.) Really this was our only options at this point so we had to make it work. However when we got to our room and opened the curtains for some natural light to, our bedroom windows and partially the living room area window were facing a wall maybe 2 feet from the window. So no natural light at all. The space was not great for the amount we paid but it got the job done for what we needed. Unfortunately we will probably not stay here again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Josue

Disliked: Cleanliness, property conditions & facilities, room comfort

Not OK At All

First room I was assigned was passable, but the tub was backing up when I tried to take a shower and some hair started coming out. I asked if it could be snaked, and they said maintenance wasn’t there so they would switch my room. The second room was absolutely horrible. At that point it was quite late, so I just made it work for the one night that I was there. I won’t ever stay there again, though. In the second room, there was furniture pulled away from the wall, drawers left open, stained furniture, carpet peeling away, holes patched up but not completely fixed, a rusty shower head, cracked floor tiles, and, to top it off, the tub was backing up even worse than in the first room. The areas outside of the room also seemed dirty and poorly maintained. This place is not a 3-star hotel. If I’m being generous, it can be a 2.5-star hotel. And it definitely doesn’t deserve an 8/10 in the reviews.
Stayed 1 night in May 2024