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Reviews of 3BR Luxury Suite with Parking at The Grand Castle

3BR Luxury Suite with Parking at The Grand Castle
Grandville, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mabel M.

Liked: Cleanliness
Noise and beds
The property was very clean. We did not get much sleep as the noise in the non-master bedrooms was loud through the night. Also the mattresses in those 2 rooms were very lumpy and uncomfortable to sleep on. I also think there is mold in the bathroom between those 2 bedrooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carina S.

Liked: Cleanliness
A Fun Place for a College Visit
I picked this spot because I wanted to take my son to visit Grand Valley State, and I also wanted something "fun" for my younger daughter. The Grand Castle was a hoot! And the unit was spotless, huge, and perfect for the three of us!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hailey A.

Liked: Cleanliness
So, So Fun!
How cool! So fun to stay in this structure. It is listed online as the 2nd largest castle structure in the world. Great apartments and parking was great! The stay was great, and the owners were quick to respond to a small question! Thanks so much!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michael S., Convoy, Ohio USA

Liked: Cleanliness
The Grand Castle
My wife and I, along with our two college-aged daughters, spent a few days at a property within The Grand Castle in Grandville, just outside of Grand Rapids, MI. There a lot to like in this property, a three-bedroom, two full bath apartment with lots of space and amenities. However, there were some minor drawbacks. The stove-top was electric coils that would neither lay flat nor heat up quickly. It took awhile to boil water for tea. The couch and loveseat, while they looked fine, obviously were worn. We sank deeply into the cushions. They both were increasingly uncomfortable. Similarly for the bed mattress in the master bedroom. It was a coil mattress with a foam top. Clearly the mattress had seen better days. It was very, very soft. It wasn't horrible, but less than you would expect from an otherwise very nice place. Since our getaway focused on hanging out in our rental, rather than just needing a place to sleep at night, this property was a little disappointing. With just a few updates and this place would be amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anna lisa L.

Liked: Cleanliness
Perfect spot
My family I enjoyed our stay! We found it to be just the right sport for us while visiting family for a week! We felt like we were home away home. Very cozy and clean. We would for sure come back. Thank you!
Stayed 8 nights in Feb 2024

10/10 Excellent

Mathew N.

Liked: Cleanliness
Mathew N
Clean and as advertised. Directions for parking and checking in were very clear making the process easy.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pamela B.

Liked: Cleanliness
Great space
Communication/directions were very detailed. It was a great place to stay! Having a washer and dryer was a plus.
Stayed 2 nights in Feb 2024

10/10 Excellent

Katie H.

Liked: Cleanliness
Good location and nice place to stay!
Excellent location. Went to concert in Grand Rapids and super close. The apartment was nice and clean. Mitten housing was wonderful and easy to get in contact with any questions. Would reccomend and would def stay again next time we come to town!
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael J.

Liked: Cleanliness
Weekend with family
We had a very comfortable 3BR apartment while we visited with our children and their family. We usually stay at one of their houses, but decided to give them a break from us this time instead of the usual 24/7. Worked out great.
Stayed 4 nights in Jan 2024
Response from VrboOwner on 9 Jan 2024
We're glad to hear that, Michael! Thanks for choosing to stay with us!

10/10 Excellent

Rebecca H.

Liked: Cleanliness
Convenient and Clean
Perfect location just outside of the city. Apartment was very clean and spacious. Would stay again.
Stayed 3 nights in Nov 2023
Response from VrboOwner on 28 Nov 2023
Thanks Rebecca! We hope to host you again!

10/10 Excellent

Jessica N.

Liked: Cleanliness
Great Stay for Girls Weekend!
This is the second time my friends and I have stayed at this location and it is clean, spacious and a perfect location to easily get to Grandville’s shops. Thank you!
Stayed 2 nights in Nov 2023
Response from VrboOwner on 27 Nov 2023
Thanks Jessica! We love hearing about repeat guests, we hope you continue to come back!

8/10 Good

Cindy G.

Liked: Cleanliness
Wedding
We had a good stay. Enjoyed the apartment. Had a couple issues but would stay there again.
Stayed 2 nights in Sep 2023
Response from VrboOwner on 18 Oct 2023
Hi Cindy, we're so happy you enjoyed the stay. We apologize for any issues you encountered, and we hope you choose us again.

10/10 Excellent

Katie J., Bellaire, Michigan

Liked: Cleanliness
Nice clean castle apartment
Cool place to stay.
Stayed 2 nights in Sep 2023
Response from VrboOwner on 18 Oct 2023
Thanks Katie! We think the castle is pretty cool, too!

10/10 Excellent

Kelsey B.

Liked: Cleanliness
Great stay!
The Castle was clean and spacious. Our rooms were quiet with nice views.
Stayed 4 nights in Aug 2023
Response from VrboOwner on 5 Sept 2023
Thank you Kelsey! We're so happy you were pleased with the quality

10/10 Excellent

Jennifer S., Michigan

Liked: Cleanliness
Great place to stay while in town!
We had a great stay at this location! It had 3 well appointed bedrooms and was clean and cozy. Check in was easy and the photos helped to navigate the big building and parking. My only suggestions would be to add fans to the 2nd and 3rd bedroom as they were warm at night despite what the thermostat was set to. Also, not a big deal but we would have liked to have has access to additional kitchen supplies (glassware, foil, plastic wrap, spatulas) as we were making meals. Otherwise, this is a nice and quiet location and met our needs. Thank you kindly for the peaceful and convenient stay!
Stayed 2 nights in Aug 2023
Response from VrboOwner on 5 Sept 2023
Thank you for taking the time to review! We will speak with our team about your suggestions, and we're so happy you enjoyed your stay!

6/10 Okay

DEBRA B.

Sisters trip!
The parking garage and entry could be improved. Seems to have leaks, so wet and musty. The condo itself was nice, clean and well stocked with essentials.
Stayed 3 nights in Aug 2023
Response from VrboOwner on 6 Sept 2023
Hi Debra, we're happy you found our condo to be clean and well stocked! We hope you enjoyed your sisters trip and have made management aware of the parking garage concern.

10/10 Excellent

Susan P., WESTLAND, MI, USA

Liked: Cleanliness
Unique and comfy
The Castle is a fun, unique building and the apartment was roomy, clean and priced right! Love the view!
Stayed 2 nights in Aug 2023
Response from VrboOwner on 6 Sept 2023
Thanks Susan! We try our best to make our guest experience unique and enjoyable. Stay again anytime!

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property fit our needs perfectly. The kitchen had ample conveniences provided. The accommodations were very good as shampoos, laundry detergent, coffeemaker and more were supplied and handy/easy to find and use. The bathrooms were spacious and clean with plenty of towels provided. The only negative for our stay was that we could never get the TV/streaming services up and running ... as well as the WiFi. It was no big deal for us as we were busy doing other things and weren't relying on either service. Would recommend this condo/apartment and its' owner highly.
Stayed 3 nights in Jul 2023

10/10 Excellent

wioleta w.

Liked: Cleanliness
Castle
Very nice and clean place. Pool was nice ! Close to the beach and restaurants!
Stayed 4 nights in Jul 2023
Response from VrboOwner on 6 Sept 2023
We think the Castle location is the best! So happy you enjoyed the nearby amenities!

10/10 Excellent

Melissa V.

Liked: Cleanliness
Great host
We were pleased with our stay at the Grand Castle. Our host was very clear on check in and communicated regularly to make sure everything was going well. The space was perfect for my family with my kids that range from age 2-19 and we definitely stay again when we visit our family in Grand Rapids!
Stayed 4 nights in Jul 2023
Response from VrboOwner on 1 Aug 2023
Thanks Melissa, I'm so glad you enjoyed your stay!

10/10 Excellent

Dustoff

Liked: Cleanliness
Luxurious Palace
As the title states, this is a top-quality apartment. The check-in instructions are incredibly easy to follow, step-by-step. Upon entering, the apartment was immaculately clean. The view from the 11th floor was stellar. There were even full ice trays in the freezer. When I see that, I know that the littlest details have been looked after. The apartment is conveniently located near the freeway for easy getting to our event. There were several stores close by for getting extras for the evening.
Stayed 2 nights in Jul 2023
Response from VrboOwner on 13 Aug 2023
Hi Sean, thank you for the wonderful review! We would love to have you back!!

8/10 Good

pk b.

Liked: Cleanliness
Something a little different
The castle was unique. Its very large with plennty to do. There's a large pond with a pier which was nice. It has a pool and exercise room.There was a lot of areas to walk. A lot of the permanent residence have dogs so you're bound to run into some of them either outside or on the elevator. The library and game room were kind of nice. We only used them a couple times. We were on the 11th floor and had a good view. Bringing our suitcases and all of our stuff from the parking garage was a bit of work, but we were there for a week, so it was fine. The apartment was ok. It could have used a little more character. It was very plain, but there was plenty of room for 2 couples. It was close enough to everything. It was a good stay.
Stayed 7 nights in Jun 2023
Response from VrboOwner on 1 Aug 2023
Thank you for your feedback! We hope to host you again!

10/10 Excellent

Jana n.

Liked: Cleanliness
Vacatiin
We came to bring our daughters friend to an internship and just made a vacation out of it. This place was very quiet and quite spacious for the 4 adults and 1 kid. Would definitely stay here again.
Stayed 3 nights in May 2023
Response from VrboOwner on 1 Aug 2023
Thanks for being a great guest Jana!

8/10 Good

Becky B.

Disliked: Cleanliness
Unique
Neat and unique place to stay. No complaints with our room, but the hallways leading to and from could use some attention. When we first entered the building (from the parking garage), it looked dingy and had an unpleasant smell. Keeping in mind that this is an apartment complex, once we got to our room, even to our floor, things were much better. The grounds offer a lake, pool, a really neat courtyard, dog park, and a few other things that we didn't get to see.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jana J.

Liked: Cleanliness
Castle stay
The castle was a great location for our volleyball tournament. Three mothers and hunters stayed there. There was plenty of room and it was easy to get to. The castle is neat with that outdoor pool that was clean a workout room that was good and it was fun to explore the property.
Stayed 2 nights in Jun 2022
Response from VrboOwner on 1 Aug 2023
Thanks Jana, we are glad you enjoyed it!

10/10 Excellent

Sean V.

Liked: Cleanliness
Pleasant stay
Accomodations were perfect for a place to relax after a hard day of work
Stayed 9 nights in Oct 2021
Response from VrboOwner on 1 Aug 2023
Thanks Sean, would love to have you back!

10/10 Excellent

Laura P.

Liked: Cleanliness
Cool property to explore
Arrived at night at the 'castle' and it was really something. Beautifully lit up. We enjoyed walking around the property, the courtyard, the sunflower garden. The unit was very comfortable and clean. Beds were very comfortable.
Stayed 1 night in Aug 2021

10/10 Excellent

Garrett K.

Liked: Cleanliness
Nice for Grand Rapids trip
The property is great. Parking is a bit difficult but that is mostly our fault for trying to guess where the spot was. The unit is really nice. Good bathrooms and bedrooms. Roku on the TV. Close enough to Grand Rapids to stay here. I would recommend it The only issue was a key code snafu but it was corrected over the phone by the property manager
Stayed 2 nights in Oct 2020

10/10 Excellent

philip v.

Liked: Cleanliness
Clean and tidy
Nice place. Clean and new. As advertised.
Stayed 2 nights in Sep 2020

6/10 Okay

Peggy S.

Not what I expected
This was listed as a 4 bedroom... it is not... it’s only a 3 bedroom, so I had to get another rental for my adult kids ... I was really disappointed;( There were no courtesy carriers to move belongings in or out which made our check-in and check-out very strenuous.. I didn’t see any info in my unit explaining the surroundings either... like location of gym or pool access/hours etc... I will not be renting again;(
Stayed 8 nights in Aug 2020
Response from VrboOwner on 1 Aug 2023
Hi Peggy, I'm sorry you didn't have a better experience. This is a 3 bedroom unit, the title of the listing says 3BR. There was a very detailed arrival e-mail with all of the information you mentioned. We are also always available to answer questions! We are working on a guest tablet to put in the apartment to better address some of these issues. It will be ready in the next few weeks. We appreciate your feedback!