Grace-Hollogne Holidays from AU$535

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Amazing location and hotel to stay at. Breakfast amazing

Probably the best value for Money Paid of any hotel I've ever been in. Beautiful rooms. Meticulously maintained. Very clean. Good breakfast. Very quiet. Multiple elevators. Great staff. Have a lobby area watching the World Cup game with other guests. Provided still water dispenser in the front lobby for free.

The hotel itself was pleasant, comfortable, and welcoming, and we appreciated the overall quality of the experience. Unfortunately, the night was seriously disrupted by a group of guests who were having drinks on the terrace directly beneath our room. These drinks were being served by the hotel bar, and the conversation continued loudly well into the night. The noise only stopped after I called the reception at 4:40 a.m., meaning we had to endure more than two hours of loud chatter. It is extremely disappointing that such a situation was allowed to happen. Allowing guests to gather and socialize noisily under occupied rooms in the middle of the night is simply unacceptable for a hotel of your standing. I hope you will take this feedback into account to ensure future guests do not experience the same inconvenience.

Staff was exceptionally helpful! Great value for the money! Great stay!