Outdoor pool, pool loungers
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Reviews of Summerstrand Hotel

3 out of 5
Summerstrand Hotel
Marine Drive, Summerstrand, Port Elizabeth, Eastern Cape

Reviews

6.8
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing. Courteous and friendly and excellent service. The hotel needs a bit of refreshing but the excellent service overcomes this. Thoroughly enjoyed my stay, and had great nights sleep too.
Stayed 5 nights in Apr 2019

10/10 Excellent

Flip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good in General
Stayed 15 nights in Dec 2018

8/10 Good

Trishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Good trip
Stayed 2 nights in Nov 2018

8/10 Good

Blanche

Pleasant stay thank you
Stayed 3 nights in Nov 2018

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com can’t get it right
I arrived at 9pm to find out that Hotel.com had not confirmed the booking
Stayed 3 nights in Oct 2018

6/10 Okay

Anton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel I found rundown, aircon didn’t work, had to change room. Bad smell from the golf course next door and copious amounts of Mosquitoes and flies😐
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great getaway
Great stay on New Year's eve. But restaurant service was VERY slow. Staff are very friendly and congenial.

2/10 Terrible

Wally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
?
I was disgusted by the state of the hotel. Worn out carpets, 4th floor smelt of cigarette smoke and a lift looking rather shabby. Only when I went to change the room did I see a small notice to the effect that the hotel was getting a make over. Personally I do not think this hotel should be listed on your site until it is up to standard. It wasn't even cheap. Arlene Jacobs