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"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"Great service as always "

"Staff were very friendly and helpful"

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"Alles Gut! Nur leider kein Transfer zum Bahnhof! Bei gutem Wetter aber in 15 geh Minuten erreichbar!"

"Good Acommation. "

"We've only been here for a stopover, having had a short but pleasant stay. "

"Es war nur für eine Nacht. Da wir auf einer Hochzeit zu Besuch waren. Praktisch. "

"Very nice stay"

"Alles gut, empfehlenswert."

"Look forward to staying here again!"

"Top"

"easy parking"

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"The apartment we had wowed us. Modern design, super clean, super bright, fantastic view, floor heating, strong stable internet. We loved it and will surely book here again when we come to Zwickau again. It was wonderful, we loved it."

"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Nice hotel with a good restaurant. Very quiet area closed to a lake, very easy to park."

"Great Staff, clean and new, room somewhat off with the windows and to much light coming in and the breakfast was poor. however for the area I think the best you can get"

"Stop over location Really helpful staff On site parking good "