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Hotel Phoenix

Photo gallery for Hotel Phoenix

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board

Overview of Hotel Phoenix

Hotel Phoenix

3 out of 5
Guests rated this property 2.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Housekeeping
Airport Road 121, Goroka

Explore the area

  • Popular LocationRaun Raun Theatre20 min walk
  • AirportGoroka (GKA)1 min drive
  • Popular LocationMount Gahavisuka Provincial Park4 min drive
  • Popular LocationJ.K. McCarthy Museum4 min drive

Choose dates to view prices

About this area

Goroka

Located in Goroka, Hotel Phoenix is near the airport. The area's natural beauty can be seen at Mount Gahavisuka Provincial Park, while Raun Raun Theatre and J.K. McCarthy Museum are cultural highlights.

What's nearby

  • Raun Raun Theatre - 20 min walk
  • Mount Gahavisuka Provincial Park - 4 min drive
  • J.K. McCarthy Museum - 4 min drive

Getting around

  • Goroka (GKA) - 1 min drive

Restaurants

  • Steak House — 1 min walk
  • Papindo - 9 min walk
  • Mandarin - 11 min walk
  • Deck Bistro - 11 min walk
  • Deck Bistro and Birdys Bar - 11 min walk

About this property

Hotel Phoenix

3-star hotel with free breakfast and restaurant
A restaurant, an outdoor pool and a business centre are available at this hotel. Free cooked-to-order breakfast and free self parking are also provided. Additionally, a 24-hour front desk, gift shops/newsstands and a porter/bellboy are on-site. All 29 rooms offer flat-screen TVs with digital channels, plus portable fans and safes. Other amenities available to guests include showers, ironing boards and free toiletries.
Hotel Phoenix offers 29 forms of accommodation with a safe and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bedroom

  • Portable fan

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PGK 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PGK 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: PGK 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard

Property is also known as

Hotel Phoenix Goroka
Phoenix Goroka
Hotel Phoenix Hotel
Hotel Phoenix Goroka
Hotel Phoenix Hotel Goroka

Frequently asked questions

Overall score and ratings

1.8
Rating 5 - Excellent. 0 out of 4 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 4 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 4 reviews
3 - Okay 25%
Rating 2 - Poor. 1 out of 4 reviews
2 - Poor 25%
Rating 1 - Terrible. 2 out of 4 reviews
1 - Terrible 50%

2.2/5

Cleanliness

2.2/5

Staff & service

1.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not respect reservation. I had to make last minute changes to find a new hotel during the most busy weekend in Goroka during the Goroka Show. The staff came up with horrible excuses saying that they had fired the person in charge of online reservations. From my plane, 7 other people were in the same situation. Staff utterly unhelpful.
Stayed 3 nights in Sep 2018

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Wast on money for 8 days no hot water no fan no t
Terrible you would only come here if last option .Most of the staff very good but they lost my passport for 24 hours so could not change money .The last days they lost my laundry so left without.They lost my booking it took 3 days to sort out . It's the worst experience I've had with Expedia don't know why they listed there better places even lodgers . Expedia was quick to help and fixed booking but with Goroka sing sing I had no chance to go to better place .
Stayed 7 nights in Sep 2018

3/5 Okay

Liked: Cleanliness, staff & service
grei hotell litt utafor sentrum
Hotellet trodde vi hadde ikke bestille eller betalt på forhånd. Takk og pris at vi hadde utskrift av bestilling og betaling med oss, siden internet var veldig dårlig. Positiv alt transport til byen og tilbake var gratis.
Stayed 4 nights in Sep 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surtout à éviter.
Quand nous sommes arrivés ils ont expliqués que expedia n'avait pas transmis la réservation . Nous étions plusieurs dans la même situation en plein festival de goroka nous avons finalement trouvé une chambre chez l'habitant mais avons eu très peur de dormir dehors. Ils sont clairement aussi responsable s que expedia. En attendant nous avons du risquer notre vie dans une ville très dangereuse la nuit alors que notre réservation avait été faite un an avant et confirmée 2 fois par expedia. Les 2 sont à éviter car expedia à laisse cet hôtel sur son site alors que les problèmes semblent exister depuis un an.
Stayed 3 nights in Sep 2018