Exterior

Reviews of Relax at Dock Holiday on Smith Mountain Lake


Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

Mary L., Charlotte NC

Liked: Cleanliness
Family Togetherness
This was a trip our family really needed. The house was big and had room for everything we wanted to do. The guys just did not catch the fish they thought they would catch. The decks were great. I host was amazing, she responded quickly when we needed her.
Stayed 2 nights in Apr 2024

2/10 Terrible

Nikki H.

Liked: Cleanliness
Rude host & outrageous fees, but nice house.
House was nice and clean. BUT…I was forced into spend extra money by buying the protection/insurance, It was either that or put down a HUGE security deposit! Who asks for that kind of money for a deposit? What a scam! Next, the host. Ugh, their policy is they will send you the code to get into the house an hour before check in, which would be 3:00. We were coming from far away and showed up at 3:35/3:40… no code and nobody was there to greet us. The host said the cleaners were there and we had to wait. Meanwhile the house has cameras and a computerized door lock. She can clearly see who enters/exits the house. When I again asked the host to clarify why we had to wait outside the house (it was a cold day), she plainly said “check in time is 4:00”. What?!? Very rude and curt. In Smith Mt Lake, there are hundreds of nice houses just like theirs…my recommendation is: don’t go through the hassle this house offered and find another one.
Stayed 3 nights in Mar 2024