Family Hotels & Resorts in Glen Allen from AU$104

"This was the second time I stayed here this year while visiting my daughter. The staff has always been super friendly, the room clean, the breakfast always had a few warm items and was included in the room price so who can complain! Con’s, the room air conditioning blew very hard and cold at times, and it took a couple of times to tap my key to get into my room, but that could have been user error. Overall I enjoy staying here, which is why I chose to stay here once again."

"Very nice but the internet was offline"

"Excellent location and service."

"Absolutely awful experience at the Graduate Richmond, especially for a room that cost over $300 a night. The bathroom was filthy when we arrived — dusty, grimy, and just plain nasty. Conditioner was completely empty. It looked like it hadn’t been properly cleaned in a long time. For the price they charge, basic cleanliness should not be optional. Dust all over the shelves in the Suite, and just all around did not look clean or turned over properly   The valet staff was horrible as we were leaving.  Rude, Disorganized, unhelpful, and made an already frustrating stay even worse. To top it all off, I was charged twice for the same room, and nobody there could give me a straight answer on how to fix it. Being double-charged for an already overpriced room and then getting no real help is completely unacceptable. I also paid extra for breakfast and never received it. So not only was the room dirty and the service terrible, but I was charged for things I didn’t even get. For over $300 a night, this place was a complete disappointment. Dirty room, terrible service, billing issues, and zero accountability. I would not stay here again and would not recommend it to anyone."

"No bar soap in our hotel room. The bathroom door wouldn’t shut all the way."

"A wonderful stay at the Jefferson. In a great location, spacious rooms, clean bathrooms."

"Broken air condition, lack of descent staff and the list goes on. Would never recommend and stay here"

"When checked in we went to room to find it not cleaned and beds not made. The next room they gave us the AC was not working. The third room was better but sink had a slow drain. There were issues with the room phone to call front desk. Ran out of hand and shower soap."

"Great stay! The room was large and clean and the breakfast was great too! Thanks!"