Double Room
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Reviews of Brunswick Merchant City Hotel

3.5 out of 5
Brunswick Merchant City Hotel
108 Brunswick Street, Glasgow, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 479 reviews" "
Rating 8 - Good. 181 out of 479 reviews" "
Rating 6 - Okay. 101 out of 479 reviews" "
Rating 4 - Poor. 43 out of 479 reviews" "
Rating 2 - Terrible. 23 out of 479 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars for staff and comfort
Stayed at this hotel as was attending a wedding across the road at the citation venue found the Brunswick be excellent value and right in the centre of town very clean and very accommodating
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

BRIAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent large television! Compact room was a bit small, but you get what you pay for!
Stayed 2 nights in Nov 2023

10/10 Excellent

lindsay

Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice clean room
Stayed 1 night in Sep 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation is located in a central area of Glasgow with walking access to all sites. The room was large easily accommodating two people. Service was excellent from reception.
Stayed 2 nights in Sep 2023
Response from Nia on 12 Sept 2023
Dear GuestThank you for your feedback and we are glad you enjoyed your stay at The Brunswick Hotel. We look forward to welcoming you back again real soon! Best wishes

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room condition was not great and the smell in the hallway was awful. Window looked out onto a brick wall and dirty glass panel. I understand the rooms are getting improved but no apology for the condition or smell.
Stayed 1 night in Aug 2023

6/10 Okay

Kristen

Travelled with group
Liked: Staff & service
So so hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Nia on 12 Sept 2023
Dear GuestThank you for your feedback and we are glad you enjoyed your stay at The Brunswick Hotel. We look forward to welcoming you back again real soon! Best wishes

8/10 Good

Elinor

Stayed 1 night in Jul 2023
Response from Nia on 12 Sept 2023
Dear GuestThank you for your feedback and we are glad you enjoyed your stay at The Brunswick Hotel. We look forward to welcoming you back again real soon! Best wishes

6/10 Okay

Glenn

Liked: Staff & service
.
Stayed 1 night in Jul 2023
Response from Nia on 12 Sept 2023
Dear GuestThank you for your feedback and we are glad you enjoyed your stay at The Brunswick Hotel. We look forward to welcoming you back again real soon! Best wishes

6/10 Okay

Irene

Liked: Cleanliness, room comfort
Functional
Functional! Room and bathroom were small, but comfortable and clean. Not much staff interaction. Bag storage facility was poor - just a corner in a corridor. Check in time is 3pm, with no concessions made. We arrived at 2pm, and understood our bags would be taken to our room when it was ready but they were still in tbe corridor when we returned at 11.30pm.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Martha

Stayed 1 night in Jun 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to main shopping and dining area. A very short walk away from George Square and St. Enoch Centre. Very close and within walking distance from train and bus stations.
Stayed 5 nights in Jun 2023

10/10 Excellent

Natalie

Stayed 1 night in Jun 2023

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was fine. However, I booked it specifically because it said it has accessible parking and it does not. ALL parking is in a Q-parking place 5 mins walk away and needs to be paid for. My husband had to make multiple trips to the car because of needing to push me in the chair. Staff were not apologetic, blaming Expedia for the confusion rather than accepting any responsibility. Very disappointing.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sometimes you get what you pay for. This was a small room without temperature controls so the window needed to be open. However the room was located over a bar so it was quite noisy until late. The receptionist was very nice and helpful.
Stayed 1 night in May 2023

8/10 Good

Laura

Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very welcoming. Clean bright room
Stayed 1 night in Apr 2023

8/10 Good

kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but small room. Staff was super friendly, great walking distance to everything! Loved how the amsterdam bar was attached downstairs. Only downfall is that you can hear the pub from our room window. Would classify this hotel for a younger crowd.
Stayed 1 night in Mar 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Alistair

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Jeanette

Stayed 1 night in Mar 2023

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location fantastic price
Stayed 1 night in Jan 2023

8/10 Good

Antoinette

Liked: Staff & service, amenities, property conditions & facilities
Convenient to where I needed to be
Stayed 1 night in Jan 2023

8/10 Good

anna

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Murray

Stayed 1 night in Jan 2023

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean and tidy.
Stayed 1 night in Nov 2022

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2022

10/10 Excellent

A.

Stayed 1 night in Oct 2022

8/10 Good

Audrey

Liked: Cleanliness, staff & service, room comfort
Basic accommodation - good value for the price and beds were spotlessly clean
Stayed 1 night in Oct 2022

10/10 Excellent

Conor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jesse acheampong

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, stayed 2 days it was lovely. Deffo recommend
Stayed 2 nights in Oct 2022

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Night away
Staff where absolutely brilliant very friendly room was small but just what you need for one night
Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Stayed 1 night in Jul 2022
Response from The Brunswick Hotel Team on 18 Aug 2022
Dear Scott, Thank you very much for stay. You can book directly through our website next time. We hope to see you again!

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property had a fold out couch, but no linen to use it. There was a hair dryer in our room, but it didn’t work and they didn’t have any extras.
Stayed 1 night in Jul 2022
Response from The Brunswick Hotel Team on 18 Aug 2022
Dear Tina, Thank you so much for you stay. We will consider your comments for future bookings. You can book directly through our website next time. We hope to see you again!

8/10 Good

M

Stayed 1 night in Jun 2022
Response from The Brunswick Hotel on 28 June 2022
Thanks, come again.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from The Brunswick Hotel on 28 June 2022
Thanks very much! come again.

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in great location. Exceptionally clean..beds comfortable. A bit noisy out front at night but it was big football final!!!! Would not put us off returning... Impressed
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Centrally placed and perfect for a short trip to Glasgow without any special need for luxiurous accomodation.
Stayed 1 night in May 2022

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bar and bar service were very good room was to small tv was to small no fridge or even a microwave bed very uncomfortable but over all it was alright
Stayed 2 nights in May 2022

10/10 Excellent

Paul

Stayed 1 night in Apr 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good located and clean hotel
Very good location and hotel, our room was compact but had everything you needed. Only really used it to sleep and ideal to enjoy Glasgow for a night or 2
Stayed 1 night in Mar 2022