Ginnum Holidays from AU$2,321

Let’s start with the positive things. The bed was so good. The location is great. There’s a tram stop only two blocks away that takes into Central Station within 12 minutes. The breakfast is pretty basic but it does its job. My complaints have to do with the heat inside the room. There’s no air conditioning, at least not during August. The first night I was sweating but their answer was to bring my own fan or leave open the door to the balcony where other guests pass by. They say no air conditioning available. Also I was surprised that there was a mini fridge in the room. There are some nice supermarkets nearby so I like to buy juice to drink during the day. Unfortunately the fridge didn’t work. It never got things cold. I had to eat all the goodies right away I bought so that they were not going to spoil. Even the last juice was warm when I drank it. I complained about the mini fridge and their answer was that they were going to send someone which never happened unfortunately. Still is a good option but I didn’t have time to continue complaining about the bad stuff.

Beautiful location right on the canal. Friendly staff, including an adorable old cat. Room was huge with a surprise patio we weren't expecting, and the AC worked great. Only issue we had was with the shower—it drained slow and would overflow if you ran the water at full pressure. Otherwise, it was a great spot, and we'd definitely stay again.

Good location ferry was amazing always there so quick good hotel had a bit of everything.

The room had a strong bad odor they were trying to mask with deoderizers. Appeared to be sewer gas from the shower drain. Access is only by very steep unsafe stairs with worn, dirty carpet. Floors are uneven. Windows were blocked with scaffolding and tarps. Construction noise started early directly overhead. Bed coverings were thin and basic. Towels were worn. The safe was not secured. Other than a good location there is nothing good to say about this hotel