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"Hotel is beautiful but felt we should have been treated better in regards to our request for room change after noisy first night. Especially given our 13 night stay booking. New room was much smaller and quieter, but we lost out on view and larger washroom. Waitress and Manager in La Piazzetta were very helpful, food and pricing were great value. "

"Room was excellent! We got a free upgrade to a premium room with see view, which was a lovely surprise! Room was also very clean and confortable. "

"Absolute pleasure staying at Cay Beach again, this is the 1st time with Hotels.com. clean, tidy, convenient and friendly "

"This place was perfect for our large family trip! A week in February half term. Something for everyone! Everything sparkling clean, lots of activities throughout the day. The food was amazing, and they catered really well for our son who is Gluten Free. The only slight down side, which did not affect our party, was it's all built on a slight incline, so we might have had problems if one of us was very unstable on our feet, especially going down to the beach, however, there is a lift in the main building and ramps throughout the resort for wheelchairs. But for most, the incline makes for stunning views and an interesting/beautiful resort!!"

"Very well run hotel, super friendly and efficient friendly and efficient service. Would highly recommend them. Food great and facilities excellent. Hard to fault"

"Room was very clean steaff nice and friendly everything was there except corkscrew which was provided when i asked at reception bad bits were that we had ants in our aparment (kitchenette area) and outside was a bit smelly i think broken drains . Inside the hotel it was fine. Location was really good -access to miles of fantastic beaches. A car is needed as there were a couple of hotel restaurants and a pharmacy but the mercadona large supermarket about 1 mile away not good if you need entertainment but great if you like more natural surroundings"

"The hotel had plenty of amenities and the staff were very helpful and great. Especially Jimmy on reception and Cocca and Lorenzo on the entertainment. The food was plentiful and varied. However the tiles around the pool area and in the pool need attention. Also tea and coffee in the rooms with a kettle would be ideal. Otherwise a great holiday "

"We stayed at this hotel for a week and overall had a really lovely time. The food was great, the views were beautiful, and there were plenty of pools to choose from. We really appreciated having a separate adults-only area as well as easy access to the beach. The staff at the bar and at reception were fantastic. Always friendly, welcoming, and helpful, and they really made a difference to our experience. Overall, we really enjoyed our stay and would recommend this hotel for its location, facilities and great food."

"Perfect vacation. What a quality in food and drinks! Great Pools and location. We enjoyed ourselves so much!"