This is a hotel partly up the mountain accessible only by cable car. They should warn people strongly no service up after 4 PM. But the stay was exceptional. Immediate access to trails. Incredible views of Matterhorn and immediate access to hiking trails and cable service a lot higher. Good meals, dinner and breakfasts. Dinner is included in stay, but waiters should warn that beverages are separate and charged for, even five euros for a cheap little teabag. Everything is included at breakfast, which are good. My room window looked out on the Matterhorn, and watching it in starlight and at dawn was incredible. I did not realize where this hotel was when I booked it, and got so much more than I expected. Kind and helpful staff. Strongly recommend this place. (Not every room has a Matterhorn view like mine did, not is the weather as good as it was on my stay. Cloudy or bad weather obvious affects views and activities, and hotel has no control over this.)

Great for ski-in-out. Decent size room, robes,etc. Room lacked adequate lighting and had NO mirrors except the dark bathroom. Breakfast was good but items in the buffet were not replenished. The head waiter was too prominent in constantly berating his staff. One night we told there were no tables when obviously there were plenty. Shower had good water pressure and ample room.

Outstanding customer service Best breakfast Lots of free rides Very flexible English speaking is available