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"This hotel frim the moment you ascend the beautiful marble stepped entrance feels like a castle in the sky. It is first class finishing in everything they have done. The lobby is quietly elegant with wonderful staff. The rooms are extremely large with the highest quality lighting bedding and bathroom facility. We stayed a room that had a massive balcony with and 200 degree plus view to the mountains and valleys. And then the pool so beautifully crafted on the east side of the property. The only...

"Don’t know much about this property because we were just there for a night stay."

"You feel at home, the staff are welcoming and accommodating. "

"JK was an amazing stay near Sapa. Located at the village entrance, it is close enough to everything all the while being secluded enough to be quiet and relaxing at night. The rooms are absolutely charming and spotless. The staff was incredibly friendly and helpful, and shared a lot of information about the town and activities. Would definately stay here again!"

"COLD. The windows and doors were open all the time. It was always cold throughout the building. No working restaurant. Elevator does not go to all floors. Staff was friendly. Outlets were an issue. Door had several large cracks. We had hot water. Bathroom vented to another room. It would be very easy to film or watch someone from there. The spa smelled dank and was unclean. It was staffed by people who arrived from other facilities. Their skills were untrained. Laundry service was fast and...

"Room was fine, staff was great, very helpful in organizing activities and transport"

"Lovely place in the outskirts of Sapa. Large rooms, clean and quiet. Will stay here again. "

"Lovely room, very attentive staff that helped us when we lost some luggage. Very out the way of the main town, around a 20 minute drive down poorly maintained roads/dirt track. Beautiful view and room. Unfortunately hot water didn’t work properly for bath, even after informing staff. Cute cats and dog"

"Lovely modern place with a kind staff. Room is compact and comfortable. "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "

"Great location and view amazing rate and sweet staff and great room! "

"체크인시 문제가 조금 있었지만 친절한 직원 덕분에 그래도 잘 넘어갔어요 문제있을 때 빠르게 대응해줘서 좋았습니다 Nguyen van anh 직원분이 영어도 잘 통하고 특히 친절했어요"

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