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"Initially, we were sent to an older part of the hotel, where the bathroom towel rack was falling, then after we came back from linch and some sightseeing noticed the front desk had been trying to contact me and offered us an upgrade, which they said was where we should’ve been sent to in the first place. Got moved to the newest area of hotels with better room and amenities. So, I could give them one less star but will give the and excellent experience for making the correction. "

"We stayed at the Vivanta for three nights in April and loved it! The hotel is beautiful, clean and extremely comfortable but what we loved most was the staff. I don’t remember being treated better at any hotel. From check in to the wait staff, hostess, manager and even the chef, we were treated like family and taken care of so well that we hated to leave. We will be back Vivanta! "

"Loved my stay here. Very nicely run lodge— a great choice in the area that provides an upscale experience for a very reasonable amount. The staff were all lovely, the owner ever-present, making sure you’re having a great stay. But the stand-outs were the safari guides, who were so friendly and knowledgeable and worked very hard to ensure a great experience in the park. Saw tons of animals—so many rhinos!—but sadly no tigers, though the guides were super committed to trying to spot."