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Reviews of Hotel Senator

3 out of 5
Hotel Senator
Calea Lugojului 7, Ghiroda

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff, I would go back again if I go back to Timisoara, everything is close enough for a short drive.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurentiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful place
The place is great with polite staff. Very beautiful place and very clean. Worth staying anytime. Will stay again.
Stayed 1 night in Sep 2022
Response from Robert on 22 Sept 2022
Mr Laurentiu ,Thank you for the feedback, We are glad to hear that you liked your stay at Hotel Senator. We hope to see you again.

8/10 Good

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable for a night of transit
Friendly receptionist. Beautiful garden. Large, clean, comfortable room, but full of mosquitoes. When take a shower, the water spreads throughout the bathroom. Poor breakfast.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near the airport and good value for money. The restaurant adjacent to the hotel is a plus, with attentive staff and a wide range of food options, so is the expansive garden the hotel and the restaurant share. No elevator, but was able to safely store my large luggage in the luggage room overnight.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice but the real selling point was the excellent service the staff gave. They went above and beyond multiple times during our stay!
Stayed 1 night in Jul 2021
Response from Robert on 1 Aug 2021
Thanks for the feedback. We look forward to seeing you again.

8/10 Good

Mircea Bogdan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Angelo on 21 Dec 2020
Dear Mr Mircea, Thank you for sharing your experience at Complex Senator. We do appreciate your observations; the feedback of our guests is very important. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again in our property Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough thank-yous to the staff of the Senator hotel. I was travelling by myself with some large luggage, and i had to leave the hotel at the crack of dawn. They woke me up on time, took care of my luggage and got me a shuttle. Everything was done in a courteous manner with smiles and professionally! I really had nothing to worry. Thank you from the bottom of my heart.
Stayed 1 night in Oct 2019
Response from Angelo Rosso on 3 Nov 2019
Dear Guest, thank you for taking the time to share your experience at Complex Senator. We are happy that you enjoyed the hotel location and our friendly staff. We hope to see you again in the future. Kind regards! Angelo Rosso General Manager

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real blessing!
Welcoming, very friendly staff, clean, and comfortable, and very accommodating. Since our flight was scheduled at 6:00 am, we checked out at 4:15 am, only to find out that our flight was cancelled. We were scheduled for a 2:00 pm flight, and went back to the hotel. Not a problem! Our room was still there, and we slept til' 11:30 am (checked out at 12:00 pm, even though the check out time was 10:00 am). The hotel also provided us with free transportation to the airport. Superlative experience. I would go there again, and would highly recommend it. Oh, price was also very decent.
Stayed 1 night in Sep 2019
Response from Angelo Rosso on 7 Oct 2019
Dear Mrs. Elena, thank you very much for posting a review! We are delighted to know you enjoyed your stay with us at Hotel Senator. Your positive feedback is greatly appreciated. Looking forward to your next visit. Kindest regards,

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Angelo Rosso on 27 Aug 2019
Dear Guest, thank you for taking the time to share your experience at Complex Senator. We are happy that you enjoyed the Hotel's location. We do appreciate your observations and we will forward them, to improve the quality of our guest service. We hope to welcome you again in the future at Hotel Senator. Angelo Rosso General Manager

6/10 Okay

Verified traveller

Disliked: Staff & service
Do not recommend
One of the most embarrassing things that’s ever happened to me. I was sitting down for breakfast with my friend, food on the table when we were told not to touch it because we hadn’t paid for it. My reservation clearly says breakfast is included. All in all it was all disastrous.
Stayed 2 nights in Jul 2019
Response from Angelo Rosso on 9 July 2019
Dear Mr Anonymous, We would like to thank you for spending your precious spare time posting your review on Expedia. We do appreciate your observations; the feedback of our guests is very important, but we want to stress to you that your reservation was ROOM ONLY and this mistake doesn't start from us. and you had a breakfast without extra cost. Best regards.

8/10 Good

Melania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good price
The hotel is located outside Timisoara, which for us was perfect. It has a big parking lot and a beautiful garden. The room has a vintage look, is big and clean with a very modern bathroom. Very nice! The staff is friendly and welcoming. Breakfast would need improvement.
Stayed 1 night in Jun 2019
Response from Angelo Rosso on 24 June 2019
Dear Mrs Melania, Thank you for sharing your experience at Complex Senator. We do appreciate your observations; the feedback of our guests is very important. Angelo Rosso General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from Angelo Rosso on 17 Dec 2018
Dear Mr Anonymous, thank you for sharing your experience at Complex Senator. We appreciate your observations, the feedback of our guests is very important to us, to improve the quality of our guest service. We hope to welcome you back at Complex Senator. Kind regards

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Angelo Rosso on 7 Nov 2018
Dear Mr Murad, we are grateful for choosing Hotel Senator and for spending your spare time posting your very nice review. Thank you very much! Angelo Rosso General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel for a decent price.Staff very helpful and friendly
Stayed 2 nights in Nov 2018
Response from Angelo Rosso on 6 Nov 2018
thank you for taking your time to share your experience at Complex Senator. We are happy that you enjoyed our friendly and helpful staff. We hope to see you again in the future. Kind regards

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Amazing customer service. I arrived very late as my flight was delayed, the hotel shuttle waited for me at the airport and got me back to the airport in the morning. Also, I booked the wrong night and the hotel was so kind to change my reservation for the right night at no extra cost.
Stayed 1 night in Oct 2018
Response from Angelo Rosso on 22 Oct 2018
Dear Mr Andrei, we are grateful for choosing Hotel Senator and for spending your spare time posting your very nice review. We are delighted to read your positive comments, especially . Thank you very much! Angelo Rosso General Manager

6/10 Okay

Francois

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

6/10 Okay

massimiliano

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Angelo Rosso on 9 Dec 2019
Dear Guest, thank you for sharing your experience at Complex Senator. We appreciate your observations, the feedback of our guests is very important to us, to improve the quality of our guest service. We hope to welcome you back to Complex Senator. Kind regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
zig Stechmücken im Zimmer (an Schlaf war nicht zu denken)
Stayed 1 night in Nov 2019
Response from ANGELO ROSSO on 20 Nov 2019
Dear Guest, we are very sorry to read that you had a bad experience in our hotel. Guest suggestions are very precious to us, as they help us improve the quality of the services we offer. We look forward to welcoming you again and do our best to meet your expectations I would like to offer you our most sincere apologies for the inconveniences experienced during your stay. We look forward to welcoming you again and do our best to meet your expectations. Angelo Rosso General Manager

10/10 Excellent

Geneviève, Montréal, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel Senator est actuellement en rénovations et je suis jalouse des personnes qui l'occuperont une fois tout terminé. J'ai eu la chance d'avoir une chambre avec une nouvelle salle de bain et ce fût le bonheur. Service excellent! Un peu loin du centre (taxi requis) mais une bel endroit où séjourner.
Stayed 2 nights in Oct 2019
Response from Angelo Rosso on 15 Oct 2019
Dear Mrs. Genevieve, thank you for taking the time to share your experience at Complex Senator. We are happy that you enjoyed the hotel location and our friendly staff. We hope to see you again in the future. Kind regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Angelo Rosso on 26 Aug 2019
Dear Guest. thank you for taking the time to share your experience at Complex Senator. We are happy that you enjoyed the Hotel's location. Angelo Rosso General Manager

8/10 Good

YoungOk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Angelo Rosso on 3 June 2019
Dear Mr Young,we are grateful for choosing Hotel Senator and for spending your spare time posting your very nice review. We truly hope to welcome you soon and again here in our hotel. Warmest regards

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel! Nothing bad to say!
This hotel really suprised is! SUPER in every means. Would like to stay there again!
Stayed 1 night in Feb 2019
Response from Angelo Rosso on 4 Mar 2019
we are grateful for choosing Hotel Senator and for spending your spare time posting your very nice review. We are delighted to read your positive comments. Thank you very much! Angelo Rosso General Manager

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Angelo Rosso on 11 Oct 2018
Dear Mr Jaroslav, thank you for taking your time to share your experience at Complex Senator. We do appreciate your observations and we will forward them, to improve the quality of our guest service. We hope to welcome you again in the future at Hotel Senator. Angelo Rosso General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables
Hotel muy cerca de aeropuerto. El personal es muy amable. ----------------------'------------------------------------------------------------------------------- ---------------------------------
Stayed 1 night in Aug 2018
Response from Angelo Rosso on 9 Aug 2018
Dear Guest Thank you for your positive review, we are very happy that you enjoyed your staying with us. We hope to welcome you back soon