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"The staff did their best to maneuver around the renovations. It would have been helpful to know about them for expectation management. Spacious rooms, but washroom in need if updating. Very dog friendly. I would give them another chance and stay again"

"It was an amazing visit! I was so comfortable. It was just an amazing experience. It’s going to be a go to hotel from now on. Thank you. "

"Nice location with ample parking. Lake views from restaurant. "

"Rooms were very clean & bedding very comfortable and clean Food options were ok For walking around if not you have too drive The restaurant in hotel was very nice, staff was friendly , "

"Not sure if maintenance checks any of the rooms! A lot was broken n messed up! Couldn’t open sliding door to easily access my car; the curtains couldn’t move cause someone broke the pull handle; n heater/cooler was hard to get set comfortably; not to mention all the scraps n chips others have left. Other than that the room was clean and staff excellent! Needed help with the zipper on my dress for my son’s wedding and they were happy to help in and out of it since my other half couldn’t get time...

"They didn’t miss a beat. From the moment you approach until you eat breakfast and say good-bye. Awesome. "

"Great place for a weekend visit to see family!"

"Clean and friendly staff. "

"Friendly reception, clean premises, quiet location given how close to Interstate it is, convenient to shopping & dining. "

"This is a historic property. It was quaint, quiet, and clean. We were made to feel very welcome. It was so fun to walk around and see all the homes and amenities in the Chautauqua Institute."