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"This hotel is advertised as a 3 and 4 star hotel. (2 different sites) With that said, you expect a bit more for what you're paying for. I had a few concerns that may not be a really big deal but I just didn't expect them from here. Breakfast was not very appealing. Instead of fresh eggs and potatoes, they scoopped up the remaining items and put them in a paper bowl for the patrons. Not to mention the sloppy display. During the breakfast, bug control sprayed along all cabinet bottoms. Not cool. Items in the room were either broken or in disrepair. The dishwasher wasn't emptied from the last person who stayed there. Mold in the shower The curtains falling down. The iron board cover falling off. The strap on the luggage bifold was broken. TV remote broken. Dog hair on the sofa. (Didn't get the best picture of that because i cleaned first) Not what I expected. You make the call."

"Nice suite, great included breakfast and cocktail hour in lounge. Nice having Ruths Chris steakhouse attached and food options around. Great location, decently clean and great amenities. "

"Room was clean and just renovated. Breakfast was only fair but staff were friendly "

"Not only was the property well kept and clean the staff was nice and courteous JR and Chandler to name a few made our stay enjoyable and memorable we will be back to stay at the property"

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"Breakfast is not complimentary, but is very good for the price. Our room was quite large and clean. A little tricky to find in the dark, but close to the freeway exit. "

"In town from Atlanta to see a comedy show in Chattanooga for the weekend. I was really disappointed in general with the hotel. I love the area, although there is high construction near by, it wasn’t an issue. Good eateries and shops around as well. Courtyard area was nice with chairs and the fireplace/fire-pit. Hotel does not have elevators!!! However upon check-in walking into the lobby, there was a portable air unit that was sitting up on a table or some object, blowing air toward the check in desk. Check-in was fast and the young lady was very nice. Room was clean and had a pleasant smell to it as well. However, in front of the sink was a wet spot around 10-12” in diameter. I checked under the sink and could find where the water was coming from. Later on we discovered that if the shower head is turned toward the bathroom door and the curtain not pulled, then it lets water run from the bathroom area into front part of the sink area. Ok no problem, just call to the front desk to have the water removed! Unfortunately the phone in the room did not work. No dial tone or anything. Next morning we saw the housekeeper and asked for more hand towels for the room around 9am. Came back to the room around 3pm and no towels and room was not done. She even asked us if we were leaving for the day and we said yes. Came back from being out the night around 1am and on my 1 of the 2 keys worked, Fortunately, we had put the 2nd key in her purse. Just not happy overall with the stay."

"our tv stopped working and the guy at the desk did not know how to fix it"

"Room was clean,,and the staff was friendly. "