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"Staff were all friendly. Quick to answer on questions and slight issue with air conditioning. Despite the huge amount of people going through the big hotel, I felt they were organized and efficient. "

"很棒的住宿體驗，除了第二張床太軟～"

"Friendly staff, hotel needs some care a little rundown."

"We had 2 nights at the Grand Wyndham Busan and we were very impressed. The hotel is great and the rooms are wonderful. The corner room bathrooms are really impressive and exactly as they are in the photos on line. We were really impressed with the location the views from the 19th floor across the harbour and bridge especially at night when it was all lit up. Staff very really helpful and fitted us in to the restaurant after we forgot to book."

"The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down."

"This hotel is very good, the room was clean, staff are very nice. My room is small, but it has everything, good for my solo travel."

"Clean room with lots of parking spots were available"

"Great location. Across the street from Busan Station. "

"Room was very clean, couldn’t figure out how to use the air condition so we opened the window with the screen. "