Dear Sharon,Thank you for taking the time to share your feedback.We're delighted to hear that the quality of our rooms and the condition of our property met your expectations and that our service was a highlight of your stay. Our team is committed to providing a comfortable and satisfying experience, reflected in our recently renovated studios with modern amenities. We understand that the vibrant location of our property brings with it a dynamic atmosphere, and we appreciate your perspective on the neighbourhood. Rest assured, we offer double-glazed windows to ensure a peaceful stay, and earplugs are available for added comfort.We hope to have the opportunity to welcome you again for another pleasant stay. Warm regards,Nicolas Goureau, General Manager

Dear Cho Cho,Thank you for taking the time to review your experience with us.We are sorry to hear that your experience did not meet your expectations. It is important to us that all guests enjoy their stay, and we take your feedback seriously. We take pride in our recent renovations and the overall condition of our studios, having completed a full renovation in February 2022. The cleanliness of our studios is also a top priority, and we offer a regular cleaning service from Monday through Friday. Our team is committed to providing excellent service, and we are disappointed to learn that we did not live up to that promise during your visit.We hope to see you again.Best regards,Nicolas Goureau, General Manager

Dear Freya,Thank you for sharing your experience with us.We're delighted to hear that our studio's location provided convenient access to Lake Geneva and the old town, making your stay more enjoyable. It's also great to know that the cleanliness and condition of our establishment met your expectations. Our team strives to offer comfortable and well-equipped accommodations, and we appreciate your recognition of the value we offer.We look forward to welcoming you again for another pleasant stay. Warm regards.Nicolas Goureau, General Manager

Dear Hassan,We appreciate that you took the time to share your feedback.We are glad that you had a pleasant stay with us.We look forward to the pleasure of welcoming you back on a future visit. Season’s greetings!Nicolas Goureau, General Manager

Dear Camie,We would like to thank you for this review about your recent stay.We are delighted to hear that you found our location convenient for exploring the city and appreciated the cleanliness and comfort of our studios. Our central location indeed offers easy access to many attractions, including Lake Geneva and the Cornavin train station.We understand your concerns about the surrounding area, as our residence is situated in a district where legal prostitution is present. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you back to our residence in the future. Kind regards,Nicolas Goureau, General Manager

Dear Ariel,Thank you for taking the time to share your review with us.We are sorry to read that your recent visit did not entirely meet your expectations. We always welcome our guests' feedback and suggestions and would appreciate knowing exactly how we could have improved your experience.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,Nicolas Goureau, General Manager

Dear Christopher,Thank you for taking the time to rate your stay.Our team works hard to maintain our high standards in all our studios, and we appreciate your recognition. However, we are sorry to see that you were not fully satisfied with the hotel's condition and our service. We recently underwent a complete renovation in February 2022, and we strive to provide excellent service to all our guests. We will take your feedback into account and work on improving our services to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Nicolas Goureau, General Manager

Dear John,Thank you for leaving us a review.We are delighted that you appreciated your room and the amenities we have to offer. Thank you for highlighting the high standards which we uphold in our facilities. We encourage guests to let us know of any issues on site so we can deal with the situation with the utmost discretion.We hope to welcome you on a future occasion.Best wishes,Nicolas Goureau, General Manager

Dear Susanna,Thank you for taking the time to review your stay.We are grateful that you chose to stay with us. Your kind feedback encourages our team to continue upholding our high service standards.We would appreciate knowing how we can make your next visit even better.We all certainly look forward to seeing you in the future.Best wishes,Nicolas Goureau, General Manager

Dear Jude,We appreciate that you took the time to share your feedback.We are pleased to know you appreciated our location, however, we regret that you were not entirely satisfied.We would love to know how we could have better met your expectations.We hope to have the pleasure of welcoming you back on your next visit. Best wishes,Nicolas Goureau, General Manager

Dear Guest,Thank you for taking the time to share your candid feedback.We are very sorry you were not happy with your experience.We would love to know more about what we could do to improve it. Could you send us a private message with more details?We look would like to welcome you back for an improved visit.Best regards,Nicolas Goureau, General Manager

Dear Philippe,Thank you for taking the time to leave your review.We're very sorry to hear that you were disturbed during your stay and wish we had known at the time. We want to make sure all of our guests have a good night's sleep and if informed our team is always happy to assist in finding a solution.We do hope the rest of your stay was otherwise pleasant.We hope to have the pleasure of welcoming you back in future for an improved experience. Kind regards,Nicolas Goureau, General Manager

Dear Sabrina,Thank you for taking the time to review your stay.We are pleased to know that you had a good stay with us.We look forward to seeing you again.Kind regards,Nicolas Goureau, General Manager

Dear Adam,Thank you for providing us with your feedback.It is great to know that our location was so convenient for your needs and that you appreciated the comfort of your bed. However, we are sorry for any confusion at check-in. Check-in is always at Novotel Geneva Center next door as there are no team members at Résidence Studio Genève Centre.We are also sorry for the issue you mention in your bathroom and wish you had let us know at the time so that we could have had it attended to.We hope to have the pleasure of welcoming you back in the future.Best regards,Nicolas Goureau, General Manager

Dear Derek,We are grateful for this kind review about your recent stay.We are happy that you received friendly and professional service from our team members and that you appreciated our location with easy access to public transport. It is very rewarding to know that we were able to meet all of your expectations during your stay.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Nicolas Goureau, General Manager