Spa Hotels & Resorts in Gebze from AU$74

"Keycards often didn't work, AC was blowing hot air and there was no water for a brief period of time"

"The hotel is large and seemingly mostly empty? The shower didnt work properly, as the handheld could not be attached to the wall and the overhead did not engage. Seems like they built the hotel for activities that have not yet materialized, giving it a bit of a weird vibe."

"Large clean room. Breakfast offered a big variety of options. The only drawback was a very long check-in procedure."

"Hotel and restaurant with very low quality and bad service"

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "