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Reviews of Hotel Villa Cagnola

Hotel Villa Cagnola
Via Guido Cagnola, 21, Gazzada Schianno, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 62 reviews" "
Rating 8 - Good. 26 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow...what an amazing hotel in an amazing location. The building, garden and grounds are stunning. Service was excellent as were all the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

atenaide

Stayed 1 night in Jul 2023

6/10 Okay

Aimee

Travelled with family
Liked: Cleanliness
Upon arrival the front desk staff were nice but not very welcoming. They handed us our room key and didn’t tell us anything about the amenities or free breakfast at the hotel. We had to keep asking questions. The rooms were clean but the carpet is old and stained in the rooms and hallways. The AC did not work in our room. We chose this hotel to stay one night before flying out of Milan. It was fine for that but would not stay here for a vacation. We walked to town and that had little to offer as well.
Stayed 1 night in Jun 2023

6/10 Okay

Aaron

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility; I wish we'd have had more time to explore. Price was reasonable compared to places closer to city, but taxi cost to get there was 90 Euro. Fascinating history was explained with great pride by lady at front desk. The breakfast was lovely. Within walking distance of train station, but there are no station personnel, so know what train you need.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find, perfect for an overnighter
We stopped here for one night. Amazing architecture, huge gardens to explore and super friendly service. A bargain in peak summer when everything else was very expensive
Stayed 1 night in Aug 2019

4/10 Poor

Ioannis

Disliked: Cleanliness
Dirty room, beautiful building, unprofessional
The building looks beautiful and the interior is clean, very well kept and everything feels like you're about to have a great stay. However, the room was small and looked like it hadn't been renovated since 1980. Aesthetically speaking it was below average. But that is nothing compared to what we found when we moved the twin beds. Underneath the beds were a potato chip, an empty red bull can and an empty carton of some type of product (we didn't pick it up). Though the bathroom was clean and generally the room felt that it was vacuumed, they clearly had neglected doing the very basic thing of vacuuming under the beds. The beds were on wheels so it was the easiest of tasks. Adding to that several other details, like the shower door hanging loose thus allowing water to splash on the floor, or the fact that the duvet cover was basically a big bed sheet wrapped around it, made everything feel too basic for what the exterior and eventually the price suggested. Finally, the buffet breakfast was keeping in line with the rest, being average to say the least. The breakfast area also felt left to its own devices and the big round tables that would better suit a wedding reception than the restaurant/breakfast area of a hotel also felt to be a choice made not after careful consideration. Generally this was one of the greatest disappointments.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
stayed at a family room, which was clean but a bit old. the staff was super friendly and helpful. overall a good place to stay.
Stayed 1 night in Nov 2018

4/10 Poor

Alex

Disliked: Property conditions & facilities, room comfort
Awful
We stayed for 2 nights at the end of July as a friend was getting married in the area. The villa itself, and the surrounding views are very pretty but the accommodation is very basic and uncomfortable, similar to a prison cell. The A/C did not work, the room was dark, depressing and in very serious need of modernisation. Worst of all on both nights the hotel hosted private functions with music blaring outside our bedroom window until 1am in the morning leading to an awful nights sleep across both days. The staff were not particularly interested in our complaints when we raised them and just told us ‘it will be over soon’. Pretty awful stay really.
Stayed 2 nights in Jul 2018

6/10 Okay

Amanda, Brisbane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Amazing Villa, very average accommodation
I am happy to have had the experience of the Villa and the beautiful grounds. However the room I was given was very old, out dated, and the acoustics were terrible... very strange clicking sounds (pipes creaking perhaps?) with ear plugs I would have gone crazy.
Stayed 2 nights in Apr 2018

10/10 Excellent

Yannicke M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2023

6/10 Okay

Dietmar

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Für eine Nacht ok
Das Hotel hat eindeutig schon bessere Tage gesehen. Es ist inzwischen ein deutlicher Sanierungsstau aufgelaufen, sodass das Gebäude weniger Villa ist als Herberge. Der Nachtportier war sehr zuvorkommend. Das inkludiert Frühstück in Ordnung. Für eine Nacht OK.
Stayed 1 night in Oct 2023

8/10 Good

Maria Antoinette

Travelled with family
Liked: Staff & service, amenities
Tolle Villa, wunderschöner Garten, Aussicht. Nicht ganz sauber, renovierungsbedürtig. Frühstück gut.
Stayed 1 night in Sep 2023

8/10 Good

Martijn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great environment and breakfast. Our room could do with a refurbishment or carpet cleaning.
Stayed 1 night in Aug 2023

8/10 Good

Noman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sauber und gepflegt. Rezeptionisten waren freundlich Kostenlose Parkplätze.
Stayed 3 nights in Aug 2023

4/10 Poor

bruno

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel, good staff
vieilles chambres, odeur de rance, clim ne fonctionnait pas, multitude araignees au plafond signifiant un manque de nettoyage, petit dejeuner vraiment basique. Heureusement que le staff etait sympathique.
Stayed 2 nights in Jul 2023

6/10 Okay

Daan

Liked: Staff & service
Disliked: Property conditions & facilities
Het hotel oogt erg idyllisch, maar is uiteindelijk matig onderhouden. De airco werkt amper en het stapelbed voor de kinderen ja erg wankel. Daarnaast is het ontbijt vrij matig en beperkt. Overal prima voor een nachtje, maar qua uitstraling en uitzicht verwacht je meer.
Stayed 1 night in Jul 2023

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

marco enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Jeroen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Het is een mooi stijlvol oud gebouw. We hebben een familiekamer geboekt omdat we op doorreis zijn. Voor de kinderen staat er een stapelbed op de kamer, echter is dit nogal instabiel. Erger is dat er niet het juiste beddengoed aanwezig is voor dit stapelbed. Helaas kon de airco op de kamer niet opboksen tegen de hitte, dit compenseerde de unit door de hele nacht een oude wasmachine te imiteren. Alles negatief? Nee hoor! De ontvangst was vriendelijk en meer dan prima. De tuin en het uitzicht is top. Het ontbijt was heerlijk. Voor ons was dit een prima tussenstop.
Stayed 1 night in Jul 2023

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Jean Claude

Stayed 2 nights in Jun 2023

8/10 Good

Frederik Charles van

Liked: Staff & service, property conditions & facilities
The location of the hotel and the beautiful surrounding
Stayed 2 nights in Jun 2023

2/10 Terrible

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
Établissement sans aucun intérêt
Parfait pour une retraite spirituelle, petits lits inconfortables avec crucifix, salle de bain spartiate, comme la chambre. Et vue sur le parking. Très bruyant, jeunes gens occupant des chambres au même étage, sans retenues aucunes, criant dans le couloir et claquant les portes. De plus l’établissement organise des mariages, impossible de dîner en extérieur tout l’établissement étant monopolisé par cet événement. Établissement très isolé, sans aucun attrait, sauf pour les personnes recherchant une retraite monastique.
Stayed 1 night in Jun 2023

10/10 Excellent

marina

Stayed 1 night in Dec 2022

8/10 Good

Herbjørn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ærverdig koselig hotell
Veldig koselig hotell. Store gode rom. God seng. Noe dårlig lydisolert mellom rommene, samt gangene. Ok service.
Stayed 1 night in Sep 2022

10/10 Excellent

STEPHANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Julien

Stayed 1 night in Jul 2022

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok
Ottimo hotel, personale cortese, ambienti eleganti e ristorante molto buono
Stayed 1 night in Nov 2021

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antica residenza storica con parco e giardino all'italiana. Al mio arrivo hanno chiesto un deposito cauzionale fittizio non dichiarato sul Vostro sito
Stayed 1 night in Jun 2021

10/10 Excellent

Firmino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel. Fácil estacionamento. Café da manhã muito bom. Conveniente para passeios rápidos na Suiça.
Stayed 2 nights in Oct 2019

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Notrd sejour a été bref mais y a rien a redire sur l'accueil
Stayed 1 night in Oct 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Haus in toller Lage
Wir haben das Hotel nur auf der Durchreise besucht. Das Gebäude ist sehr schön, die Lage war für uns gut, der Parkplatz war nachts abgeschlossen. Das Zimmer war schlicht und zweckmäßig, die Matratze nicht ganz so gut. Frühstück war ausreichend und lecker.
Stayed 1 night in Oct 2019

8/10 Good

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour la structure avec son musée et son parc
Séjour d'une nuit en 1/2 pension pour faire étape,accueil très correct,avons pu profiter du beau parc ,le service du restaurant est plutôt expéditif avec un menu moyen,boissons à bon prix. La chambre sans charme est correcte et tout est bien propre.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The bed was really bad. I couldn‘t sleep well. The receptionist gave us the wrong rooms.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons choisi cet hôtel par rapport à l’emplacement proche de l’aéroport de milan Malpensa. Chambre vieillotte mais pour une nuit sa suffit, mais surprise par le très grand jardin bien entretenu, très grande propriété
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Hotel tes bien situé, personnel compétant et très aimable. Explications super
Stayed 1 night in Aug 2019

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in May 2019