Families splash into adventure at this mountain resort where two outdoor pools and an indoor water park create the perfect backdrop for vacation memories
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Photo gallery for Westgate Smoky Mountain Resort & Water Park
Westgate Smoky Mountain Resort, next to Wild Bear Falls Indoor Water Park, is perfect for families. Kids love the mini golf and playground, while adults enjoy deep-tissue massages at the spa. The resort offers meals with children's menu options and fitness classes.
Gatlinburg is home to Westgate Smoky Mountain Resort & Water Park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Wild Bear Falls Indoor Water Park and Anakeesta. Ripley's Aquarium of the Smokies and Gatlinburg SkyPark are not to be missed. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Gatlinburg travel guide
Upscale hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground and laundry facilities. Treat yourself to a Swedish massage at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Fitness classes are offered at the health club; the property also has a bar, a business centre and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
2 outdoor pools
Cooked-to-order breakfast (surcharge), express check-out and a gift shop
ATM/banking services, luggage storage and smoke-free property
Barbecues, massage treatment rooms and a lift
Guest reviews give top marks for the helpful staff
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
Free toiletries and hairdryers
Flat-screen TVs with premium channels
Wardrobes/cupboards, housekeeping and desks
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Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
3 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Mountain Top Pool Bar
Roaring Fork Snack Bar
Southern Comfort
The Market Place
Things to do
2 hot tubs
2 outdoor pools
Fitness classes
Full-service spa
Health club
Mini golf
Playground
Family friendly
2 outdoor pools
Laundry facilities
Mini golf
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping on request
Tour and ticket assistance
Business services
Business centre
Outdoors
Barbecue grill
Picnic area
Full-service spa
2 treatment rooms
Deep-tissue massages
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
More
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Paper towels
More
Access via exterior corridors
Connecting rooms available
Desk
Dryer
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per stay
Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness centre access
In-room safe
Phone calls
Pool access
Self-parking
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
A facilities fee includes use of: water park
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Frequently asked questions
Does Westgate Smoky Mountain Resort & Water Park have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?
As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 12 Apr 2026 start from AU$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Westgate Smoky Mountain Resort & Water Park pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What time is check-in at Westgate Smoky Mountain Resort & Water Park?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Westgate Smoky Mountain Resort & Water Park?
Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).
Where is Westgate Smoky Mountain Resort & Water Park located?
Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park and within 3 mi (5 km) of Herbert Holt Park and Gatlinburg Scenic Overlook. Hillbilly Golf is 2.9 mi (4.6 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Westgate Smoky Mountain Resort & Water Park Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.6
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 679 out of 1164 reviews
10 - Excellent
679
Rating 8 - Good. 201 out of 1164 reviews
8 - Good
201
Rating 6 - Okay. 135 out of 1164 reviews
6 - Okay
135
Rating 4 - Poor. 74 out of 1164 reviews
4 - Poor
74
Rating 2 - Terrible. 75 out of 1164 reviews
2 - Terrible
75
Reviews
10/10 Excellent
Monica
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great
Monica
Stayed 3 nights in Jan 2026
10/10 Excellent
Maribel
15 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Room needed a little more cleaning but staff where very friendly.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great. Staff is super friendly and helpful. Only had a couple small issues, but we will definitely be staying here anytime we come back in the future.
Scott
Stayed 3 nights in Sep 2025
10/10 Excellent
Missael
14 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location near by many activities!
Missael
Stayed 3 nights in Apr 2025
10/10 Excellent
Abbie
8 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Donald
Stayed 3 nights in Apr 2025
10/10 Excellent
Carlos
28 Mar 2025
Liked: Cleanliness, room comfort, communication
Best vacations ever
Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Carlos
Stayed 4 nights in Mar 2025
10/10 Excellent
Martha
19 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our vacation. We liked the mini golf, playground and water park.
Martha
Stayed 4 nights in Apr 2025
10/10 Excellent
Trimekia
6 Apr 2025
Liked: Cleanliness, room comfort, communication
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Trimekia
Stayed 2 nights in Apr 2025
6/10 Okay
Sarah
27 Aug 2025
Liked: Cleanliness, room comfort
It was a beautiful resort and very friendly staff. I was a bit disappointed when I found out the water park wasn’t included with our stay which I find a bit odd. I also didn’t appreciate that they try to push you to join their timeshare when we were there to relax and explore the area.
Nothing unique, but it was quite and very relaxing. the environment was very friendly atomosphere was Great!
I would definitely recommend it to my friends and I would come again!
Marcus
Stayed 3 nights in May 2025
10/10 Excellent
William
30 Mar 2025
Liked: Cleanliness, room comfort, communication
The place was amazing. The room was spotless as well as the resort. They had fun activities available for all ages and a fun waterpark.