Overall the cabin was great and we would stay there again! The road up was VERY narrow, steep, and windy, so a smaller 4 WD vehicle would have been better than our big truck. The cabin was so clean and very cozy. The pool table and hot tub were ready to go and the balcony felt private even though there were cabins on either side. The view was BEAUTIFUL! Upon arrival the toilet was not working, so I called the number and they sent someone over within half an hour and the issue was fixed. They had provided essentials (toilet paper, soap, paper towels, coffee things) to cover us for the first night. There were also plenty of towels. Downsides, and why I did 4 instead of 5 stars: the bed wasn't very comfortable. It was VERY firm, the pillows were tiny and flat, and the blanket was not warm. I did find extra bedding in the closet after the first night, and that helped! Neither tv was working super well, but that's not a huge deal. The hot tub doesn't have working light and the control panel was in pretty rough shape, so it was difficult to turn the temperature up or down or operate the jets. The biggest issue was the jacuzzi tub. The water pressure was so low. I tried several times and it was so slow that the water in the tub was turning cold as it filled with hot water. That one was bummer for me as I had been looking forward to that tub. Overall, we had a really lovely time here. Nothing was a deal breaker, just FYI!