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Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

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Exterior - Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! (Gatlinburg)
A hot tub on a wooden deck with a view of a forested landscape. - Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! (Gatlinburg)
A spacious living area with a leather sofa, a blue armchair, and a coffee table. A wooden staircase leads to an upper level. - Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! (Gatlinburg)
A living room with a brown leather sofa, a blue armchair, a stone coffee table, and a wooden staircase. - Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! (Gatlinburg)
A kitchen with a large island, double sink, and a stone fireplace. There is a dining area with a table and chairs, and a balcony with a view of trees. - Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! (Gatlinburg)
Tucked away in the Great Smoky Mountains, Serenity Heights is a charming 2-bedroom pet-friendly Chalet offering WIFI and Pool access. This beautifully decorated home away from home features a fully equipped kitchen, Living area with a large stone wood burning fireplace, and Queen bedroom with TV. Enjoy beautiful mountain views on the main level deck or soak in the relaxing Hot tub.

Reviews

8.8 out of 10
Excellent

Entire chalet

2 bedrooms2 bathroomsSleeps 8144 sq m

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Add dates for prices

About this property

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

  • "Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI
    and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg.

    Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles.

    This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year.

    In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access.

    If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you!

    As a guest, you'll also enjoy access to the Chalet Village clubhouse amenities—making it even harder to leave the mountain. Pools and game areas are available from Memorial Day through Labor Day, while pickleball and tennis courts are open year-round, weather permitting.

    ***There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property ***

    Don’t miss out --- Call us today to book this beautiful retreat.

Property amenities

Pool/Spa

  • Communal pool
  • Hot tub

Internet

  • Available in the accommodation: Free WiFi

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Microwave

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 2 bathrooms

Living spaces

  • Fireplace

Entertainment

  • Cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the mountains
  • Near an outlet shopping centre

Things to do

  • Water park
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rafting nearby
  • Theme park nearby
  • Water tubing nearby
  • Wildlife walks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Unit size: 1,548 square feet

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Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

About the area

Located in Chalet Village, a neighbourhood in Gatlinburg, this chalet is near theme parks and in the mountains. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Ober Mountain and Ripley's Aquarium of the Smokies are popular area attractions. Gatlinburg Space Needle and Gatlinburg SkyPark are not to be missed. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with horse riding and hiking. Visit our Gatlinburg travel guide
View more Chalets in Gatlinburg
Map
Gatlinburg, TN

What's nearby

  • A cable car moving over a forested mountain with autumn foliage.
    Ober Mountain
    2 min drive - 1.7 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    5 min drive - 4.7 km
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    6 min drive - 5.7 km
  • A wooden suspension bridge in a forest.
    Anakeesta
    6 min drive - 5.7 km
  • A mountainous landscape with dense forests and a valley.
    Great Smoky Mountains National Park Headquarters
    6 min drive - 6.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    78 min drive

Restaurants

  • Ole Smoky Distillery
    9 min drive
  • Sugarlands Distilling Co.
    9 min drive
  • Puckers Sports Bar
    9 min drive
  • Loco Burro Fresh Mex Cantina
    9 min drive
  • Pancake Pantry

Frequently asked questions

Does Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! have a pool?

Yes, this property has a pool.

Is Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Check-in begins at 4:00 PM.

What time is check-out at Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Checkout is at 10:00 AM.

Where is Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! located?

Located in Chalet Village, this chalet is 2.2 mi (3.5 km) from Ober Mountain and 2.8 mi (4.4 km) from Great Smoky Mountains National Park. Ober Gatlinburg Aerial Tramway and Gatlinburg Convention Center are also within 3 miles (5 km).

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Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! Reviews

Reviews

Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.4

Cleanliness

9.2

Location

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Tennessee cabin

The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Susan S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quick Getaway

Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Theresa D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasing Stay

This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Chelsea C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful location

Our trip was beautiful, many bears experienced near the property we loved our time!
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Craig W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect mountain getaway

We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.
Stayed 5 nights in Mar 2022
Verified review

10/10 Excellent

Cleta M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Weekend

Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.
Stayed 4 nights in Feb 2021
Verified review

10/10 Excellent

Brad T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing family cabin

We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Kelsey H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful property!

We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Donna W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent family vacation location

Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Jennifer O.

Could use some updates but overall we LOVED IT

Could use some updates to decor but overall we LOVED IT
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Jamie G.

Liked: Check-in, communication, listing accuracy

Nice and quiet

It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Billie D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for my family vacation

We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cute cabin in the woods

Nice, clean 2 bedroom house with beautiful views! We felt like we were in a treehouse, but still a quick 7 or 8 minute drive to Gatlinburg. Our last day there a bear stroller down the street. Highly recommend.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Patrick P.

very cozy and welcoming....

aside from a few unexpected surprises, which were handled expediently, we thoroughly enjoyed our stay. I will agree with some other reviews that the decor is a tad dated, but it does lend a very welcoming, homey feeling. We would have loved to stay another week or more ... the view from the balcony is amazing.
Stayed 7 nights in Oct 2018
Verified review

8/10 Good

Matt G.

Liked: Cleanliness, check-in, communication, listing accuracy

Cozy and secluded

We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Michael J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay even with unexpected changes

Our cabin was inaccessible due to flooding in the area. We found out the day before and were offered our choice of a few places. The place we ended up with was great. It was close to town clean and the property managers were outstanding in making sure that even with the last minute change our entire trip was great.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Melisa F.

Liked: Check-in, communication, location, listing accuracy

Stay at Chalet Village

We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Pilates Fit S.

Liked: Communication, location, listing accuracy
Disliked: Cleanliness

Beautiful property close to town

The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Toshiba M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend get away

The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Paula J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Okay

Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Nicole N.

Liked: Check-in, location, listing accuracy

So much potential but just okay.

We booked this property for our family of 5 and dog. Overall very nice view. Set up of cabin is family friendly. Being able to have our dog with us was priceless. I would say the whole place needs updated as it is like walking into the 80's. Tons of wallpaper, blue/gray dingy carpet with stains in the main floor bedroom, kind of an old smell. Kitchen needs new utensils and there are barely any towels (not a big deal, just need to bring your own.) Hot tub was nice and clean. In need of a deep cleaning around the baseboards, lots of cobwebs etc. Overall we had a nice time. This place could be so much better with updating! But you get what you pay for I guess.
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

An H.

Outdated, far check-in location, and a scary drive to house

Overall the stay was good and everything went well. I HIGHLY Recommend arriving during the daytime. The roads to the house is high in the mountains with no lights and little signs. The home was clean and cozy, I would appreciate a few more complimentary items aside from soap being this is basically an AirBnB but that's just my opinion. The towels were old but clean. The TV in the downstairs room is on its last leg and the decor could use an upgrade. I will consider this an option if I return to Gatlinburg. The hot tub was amazing and made it worth it in the end (: Check-in location is about 15-20 mins from the house. Roads are tight and dark so arrive early.
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Check-in
Disliked: Location

Not overly impressed

We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home.
Stayed 3 nights in Oct 2020
Verified review

4/10 Poor

Alysa O.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

DO NOT book this listing.

Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed.
Stayed 4 nights in Jun 2022
Verified review

2/10 Terrible

Verified traveller

Lacking

We’ve been going to Gatlinburg for over 6 years now and this was the worst place we’ve stayed. Rental was completely outdated with rooms and bathrooms dark and dingy. The carpet in the corners of the rooms seemed to be bleached or stained from what I can only assume to be from pets. Ceilings were stained with dark spots from again my guess would be leaks. The useable fire place had 1 piece of wood so you have to go to the store and buy your own wood if you wanted to use the fire place. No complimentary coffee. Towels were old and abrasive. Only part of the stay that was reasonable was the hot tub and the some what decent view. Drapes and curtains were torn or broke. A lot lacking and I wouldn’t recommend. Trash around the outside of the cabin that hasn’t been picked up. Fees and charge are not worth the stay here.
Stayed 2 nights in Apr 2018