Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location is perfect! An easy trip to gatlinburg or pigeon forge. The neighborhood is wonderful as the cabins are not right on top of one another (at least for our cabin), when on our back porch, it felt entirely secluded. The upstairs master could definitely use a new mattress. My husband and I prefer a firm one, but this was like laying on a brick. I’ve never been so happy to get home to my own bed! I know it’s a rental, but things like mattresses are important and shouldn’t be cheaped out on!!!! We rented this particular cabin bc of the theater room given that we would be there sat and Sunday and our guys enjoy football. Well, imagine our surprise when we found a room full of detailed DON’Ts plastered on the wall regarding the theater system and a system that didn’t work aside from an antiquated DVD player. The rules prohibited us from troubleshooting. The instructions sent by rental company indicated that it would work with cable tv. That was untrue. They did send a maintenance person out to bring us an adapter so that we could use our own Amazon firestick with the system. That was super helpful, but what if we hadn’t brought that with us? We would have booked a cabin that we would not have been able to use the key feature of. The theater systems truly need updating if that is going to be the focal point of your advertisement for a particular cabin!!! These are so antiquated. Or at the very least put a smart dvd player in or something so that people can log into their own streaming services. No one totes around DVDs in 2023 LOL. That’s a sad bit of effort on the owners part. Like I said, we loved loved loved the cabin! We would book it again. But there are a few things that should be addressed to achieve a better guest experience!