Our church group used this cabin for a weekend retreat. The location of this cabin in relation to downtown Gatlinburg is fantastic, and the features of the cabin were nice. However, when we arrived for the weekend, the cabin was dirty. The whole cabin was dusty, the coffee pots were broken, parts of the dishwasher was broken and needed to be replaced, the large commercial stove was replaced with a tiny residential version without warning which slowed down cooking, and our group had cleanliness issues in almost every room (dust, trash in the corners/under beds, hair in the bathroom sinks, etc.). The worst by far was the acrylic fingernail we found on the living room floor. I contacted Vacasa to notify them of these issues and was told that they could send a cleaning crew to come and in try to fix things. My question to you who made be considering this cabin is this: How do you let housekeeping into the cabin when you have a group of 30, with all their belongings, and expect them to clean up an already dirty cabin? It was dirty when we arrived after they had "cleaned" and how could they move around a group and expect to clean any better? I am disappointed in the service from Vacasa. This cabin would be great for groups but is poorly cleaned, serviced, and maintained by the rental company. Other groups: you are rolling the dice with this cabin.