See all properties
Save

Crossroads Inn & Suites

2.5 star property
Hotel with free parking, walk to Ripley's Aquarium of the Smokies
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crossroads Inn & Suites

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Exterior
Room, 1 King Bed, Jetted Tub
Dining
Reception

Overview of Crossroads Inn & Suites

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is AU$119
Price available on 17/4/2024

Check out the area

Map
Gatlinburg, TN
  • Popular LocationChesapeake's Seafood and Raw Bar1 min walk
  • Popular LocationTraffic Light #33 min walk
  • Popular LocationOle Red3 min walk
  • Popular LocationAnakeesta6 min walk
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Seasonal Fireplace)

Suite, 1 King Bed (Seasonal Fireplace)

Suite, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Jetted Tub

Studio Suite, 1 King Bed, Jetted Tub

Studio Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool loungers
Brookside Lodge
Pool
Kids pool
Parking included
Free WiFi
8.2 out of 10, Very good, (1561)
The price is AU$100
per night
21 Apr - 22 Apr
Brookside Lodge

About the area

Gatlinburg

Crossroads Inn & Suites is located in Gatlinburg. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including skiing and snowboarding.
Visit our Gatlinburg travel guideOpens in a new window

What's nearby

  • Anakeesta - 6 min walk
  • Ripley's Aquarium of the Smokies - 7 min walk
  • SkyPark - 13 min walk
  • Gatlinburg Convention Center - 15 min walk
  • Wild Bear Falls Indoor Water Park - 4 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • Subway - 7 min walk
  • Loco Burro Fresh Mex Cantina - 11 min walk
  • Tennessee Cider Company
  • Ole Red - 3 min walk
  • Gatlinburg Brewing Company

About this property

Crossroads Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, Crossroads Inn & Suites provides laundry facilities, a fireplace in reception and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Coffee/tea in reception, a TV in reception and a lift
  • A 24-hour front desk and a vending machine
  • Guest reviews give good marks for the breakfast, pool and helpful staff
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Building
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):
  • Breakfast
The property will be renovating from 1 January 2024 to 31 March 2024 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 30 Apr 2024 start from AU$132.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Situated in Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

Crossroads Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1054 reviews" "
Rating 8 - Good. 341 out of 1054 reviews" "
Rating 6 - Okay. 176 out of 1054 reviews" "
Rating 4 - Poor. 95 out of 1054 reviews" "
Rating 2 - Terrible. 73 out of 1054 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. It's also in a great location making it close enough to the main attractions (walking distance) but far enough so the property is very quiet. Staff was also friendly at the desk as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Baylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff was very nice. It’s close enough downtown so it’s very easy and convenient if you’re hanging out downtown. It’s perfect location to all the attractions.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jeremiah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the room a night before and at check in the room i was supposed to have had plumbing issue so they upgraded me they said to a suite on 4th floor but the elevator doesn't work and the free breakfast advertised is not available due to renovations going on. The suite has dirty floors the door frame looks like it's been kicked in. The bathroom sink missing a door and looks like crap. I honestly didn't even want to stay but when i booked it said nonrefundable so we stayed. Also the main pool still covered and kiddy pool looked llike Florida swamp water. I'm very unpleased
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Was really nice and continently located definitely would be back
Stayed 3 nights in Apr 2024

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
Once the renovation is completed and the elevator is operational, it will be a really nice place to stay, maybe work on the parking a little to make it more accessible and easier.
Stayed 3 nights in Apr 2024

6/10 Okay

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities
No breakfast as advertised. Elevators not working. Beds were comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
The room itself was clean and no issues. The exterior is very dated and trash not put up properly so bears were getting into it nightly. Exterior could use a makeover but would definitely stay here again. Great location that is walking distance into Gatlinburg but at the outskirts so it’s not loud.
Stayed 2 nights in Mar 2024

8/10 Good

Arthur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Great for the price. If you’re looking for something close to all the Gatlinburg activities and not trying to break the bank you should def stay here. It’s very clean
Stayed 1 night in Mar 2024