Holiday Homes in Gates Mills

"Delightful stay. Maybe the most comfortable hotel bed i have slept in. Sheets were fantastic Every staff member i encountered was just fantastic. Thank you"

"This hotel is a great place to stay if going to a game downtown. The prices are extremely reasonable compared to the outrageous prices of the hotels next to the stadiums. It was a short drive (like 10 minutes) and the hotel was better than expected. They have a wonderful restaurant inside and even offer complimentary breakfast which was delicious. Everything was clean and comfy and my kids were even able to swim as they have a huge indoor swimming pool. My kids had a blast. The front desk and housekeepers were extremely helpful and friendly and really went above and beyond to make us feel welcome. 10 out of 10! I highly recommend! "

"Beautiful property centrally located and connected to the Tower City center. "

"The staff was exceptional, doing everything they could to insure a wonderful time."

"The overall look of the property was pleasant. It looked nice until you got into the elevator. Trash in the elevator. The room was barely clean. Very dusty and actual dirt on top of the ice bucket lid. The bathroom floor was sticky. The room just felt so gross. You just didn’t want to walk with bare feet anywhere in that room. It took two trips ( a long way - we were on the 4 th floor) to get a key that would open the door. They had to give us a new room. Here is the positive: The beds were clean and comfortable It was quiet. Good blackout curtains. Would I stay here again? Absolutely not."

"Rooms were very comfortable. Staff very helpful. Shuttle service was great."

"While the location of the hotel provides easy access to various venues, the property is dated. The rooms were decent however there is little air circulation, the windows had visible puddles of condensation. Staff attentiveness and service levels were inconsistent. "

"This is a very beautiful hotel. The room was excellent and all the employees were very accommodating. My sink did not drain and at checkout time the elevator to the garage broke down. The first-floor emergency exit in the stair well is a fire hazard due to blocked with furniture and flag poles."

"The rooms are the best. All are so unique. We never had this one. It was L-shaped very large for just a single room. We usually get like a corner or a one bedroom. This was great. Always absolutely silent in this hotel because the rooms are down little passageways very cool"