Indoor pool, pool loungers

Reviews of HYPERION Hotel Garmisch – Partenkirchen

HYPERION Hotel Garmisch – Partenkirchen
Alpspitzstraße 12, Garmisch-Partenkirchen, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 174 reviews" "
Rating 8 - Good. 43 out of 174 reviews" "
Rating 6 - Okay. 11 out of 174 reviews" "
Rating 4 - Poor. 4 out of 174 reviews" "
Rating 2 - Terrible. 1 out of 174 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people great service.
Stayed 2 nights in Mar 2024
Response from Nicole Krötz - Online Reputation Manager on 3 Apr 2024
Dear Boaz,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the HYPERION Hotel. We hope you had a pleasant trip and will visit us many more times in Garmisch-Partenkirchen. We are looking forward to seeing you!Your H-Hotels Team

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 4 nights in Feb 2024
Response from Nicole Krötz - Online Reputation Manager on 27 Mar 2024
Dear Richard,Thanks a lot for posting a kind review of your recent stay with us. We are happy that the conveniences of our HYPERION Hotel met your expectations and made your abidance delightful. Please come back someday for another pleasant time in great atmosphere and super central location.Your H-Hotels Team

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Stuff is very helpful, rooms are very nice, clean and cozy. Bonus - fitness room, sauna, swimming pool to relax after a skiing day. Close to ski slopes with ski rentals shop across the road, giving discount to the hotel guests.
Stayed 2 nights in Mar 2024
Response from Nicole Krötz – Online Reputation Manager on 11 Mar 2024
Dear Maxim,Thank you very much for the excellent review of our HYPERION Hotel. On behalf of our entire team, I would like to express my heartfelt gratitude for 5 points rating, and I am delighted to hear that you had a pleasant stay at Garmisch-Partenkirchen. Please visit us again soon - we would be thrilled to welcome you back.Kind regards, Your H-Hotels Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel with friendly, helpful staff.
Stayed 6 nights in Mar 2024
Response from Nicole Krötz – Online Reputation Manager on 11 Mar 2024
Dear James, Thank you very much for your visit and the great rating. Our Team always strives to ensure that our guests have a wonderful time and we are pleased that we have also succeeded in doing so in our HYPERION Hotel. Please come and visit us again - we look forward to seeing you! Best regards, Your H-Hotels Team

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very convenient for the central area as well as walkable to the gondola
Stayed 3 nights in Feb 2024
Response from Nicole Krötz – Online Reputation Manager on 6 Mar 2024
Dear Kristen,Thanks a lot for posting a kind review of your recent stay with us. We are happy that the conveniences of our modern HYPERION Hotel met your expectations and made your abidance delightful. Please come back someday for another pleasant time in great atmosphere and super central location.Best regards, Your H-Hotels TeamNicole Krötz - Online Reputation Manager

10/10 Excellent

jonathan

Stayed 4 nights in Jan 2024
Response from Nicole Krötz – Online Reputation Manager on 8 Feb 2024
Lieber Jonathan,es war uns eine große Freude, Sie in unserem HYPERION Hotel in Garmisch-Partenkirchen begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Sie Ihre Zeit in unserem Haus genossen haben. Das gesamte Team dankt Ihnen für Ihre fantastische Bewertung und freut sich schon heute auf Ihren nächsten Besuch. Ihr Team von den H-Hotels,

10/10 Excellent

sara

Stayed 4 nights in Dec 2023
Response from Nicole Krötz – Online Reputation Manager on 28 Dec 2023
Liebe Sara,wir danken Ihnen, dass Sie Gast in unserem HYPERION Hotel waren und uns direkt im Anschluss so fantastisch bewertet haben. Wir geben Ihr Feedback gern an unser Team weiter und würden uns freuen, Sie bald wieder im wunderschönen Garmisch-Partenkirchen begrüßen zu dürfen. Alles Gute bis dahin und ein guten Rutsch in neue Jahr.Ihr Team von den H-Hotels

10/10 Excellent

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing hotel! Service not great
Stayed 1 night in Dec 2023
Response from Nicole Krötz – Online Reputation Manager on 28 Dec 2023
Dear Georgia, Thank you for visiting our HYPERION Hotel in Garmisch-Partenkirchen and for rating it so well. We are happy if you have spent a nice time with us - hopefully you will repeat it sometime ;-) Our team is always praised for their friendliness and willingness to help. It's a shame that you had a different experience, we would like to sincerely apologize for that. We can only hope that we can welcome you again to our HYPERION Hotel on another visit to Garmisch-Partenkirchen and convince you of our service. Until then, we wish you a wonderful time and a happy new year. Your H-Hotels Team,

10/10 Excellent

Marlene

Stayed 2 nights in Dec 2023
Response from Nicole Krötz – Online Reputation Manager on 21 Dec 2023
Liebe Marlene, das gesamte HYPERION Team möchte sich ganz herzlich für Ihre fantastische Wertung bedanken - 5 von 5 Punkten sind einfach klasse. Empfehlen Sie uns gerne weiter :). Wir freuen uns schon auf Ihren nächsten Besuch im wunderschönen Garmisch-Partenkirchen und wünschen Ihnen vorerst besinnliche Festtage mit Ihren Lieben. Ihr Team von den H-Hotels

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nicole Krötz – Online Reputation Manager on 15 Dec 2023
Lieber Robert, tausend Dank für die maximale Punktzahl - unser Team hat sich riesig gefreut. Schön, dass wir Sie von unserem HYPERION Hotel überzeugen konnten und hoffentlich auch zukünftig noch viele Male überzeugen dürfen. Alles Gute für Sie und eine entspannte Vorweihnachtszeit wünscht Ihnen Ihr Team von den H-Hotels,

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
Superb hotel. One of the best hotels I’ve ever stayed in.
Stayed 1 night in Nov 2023
Response from Anika Müller - Online Reputation Manager on 5 Dec 2023
Dear Joseph, Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way. Best regards, Your H-Hotels Team,

10/10 Excellent

JOHN, APO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding property in the perfect location. Short walk to everything in Garmisch. Breakfast was execptional. Staff is very friendly, courteous and helpful. Will likely plan to stay there again.
Stayed 3 nights in Nov 2023
Response from Nicole Krötz – Online Reputation Manager on 24 Nov 2023
Dear John,thank you very much for your great feedback. We are very pleased that you enjoyed your first stay with us at the HYPERION Hotel and that you felt completely comfortable with us. We hope you had a pleasant trip and will visit us many more times in Garmisch-Partenkirchen. We are looking forward to seeing you!Your H-Hotels Team

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Nov 2023
Lieber Gast, das schönste Lob für unser Team ist Ihre Zufriedenheit - vielen Dank für Ihre ausgesprochen schöne Wertung, über die sich alle Mitarbeiter riesig gefreut haben. 10 von 10 ist einfach großartig! Bis hoffentlich ganz bald bei uns in Garmisch-Partenkirchen. Herzliche Grüße,Ihr Team von den H-Hotels

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed at this property. We love it. Great rooms, so scenic and an Amazing breakfast too.
Stayed 4 nights in Oct 2023
Response from Nicole Krötz – Online Reputation Manager on 18 Oct 2023
Dear Jay, Thank you for being a guest in our HYPERION Hotel and for rating our rooms and our breakfast so well after your stay. We would be happy to welcome you back to our house soon and wish you all the best until then. Your H-Hotels Team

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family vacation. The 3 of us were very comfortable in this room. Breakfast is delicious. And the staff were extremely helpful and kind.
Stayed 1 night in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Oct 2023
Dear Haley, We are pleased to read that you were very satisfied with your stay and that you had positive memories of our friendly staff. We are already looking forward to your next stay. Best regards from Garmisch-Partenkirchen.Your H-Hotels Team,

4/10 Poor

Nigel

Stayed 1 night in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Oct 2023
Dear Nigel, Thank you for staying at our HYPERION Hotel and for rating it. We are sorry that you did not like it 100%. We hope you still had a great time in Garmisch-Partenkirchen.Best regards, Your H-Hotels Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, large bathroom, excellent staff
Stayed 2 nights in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Oct 2023
Dear guest, Thank you so much for the amazing rating on your recent stay at our HYPERION Hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Garmisch-Partenkirchen. Best regards,Your H-Hotels Team

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hyperion. The breakfasts were delicious and the staff were very friendly and helpful. The rooms were well-kept and clean with beautiful views. If I find myself back in the area my wife and I will be staying here again.
Stayed 2 nights in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Oct 2023
Dear Alexander,It is truly a great motivation for us to read that you had a wonderful time with us as your hosts and that you would like to come back. We greatly appreciate your feedback and look forward to seeing you again in beautiful Garmisch-Partenkirchen.Best regards,Your H-Hotels Team

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was pleasant, and the staff members with whom we interacted -- especially Mohammad from Egypt, Madiha from Morocco, and Mohammad the barman -- were all very helpful and desirous of making our stay memorable.
Stayed 6 nights in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 10 Oct 2023
Dear Charles, Thank you for visiting our HYPERION Hotel in Garmisch-Partenkirchen and for rating it so well. We are happy if you have spent a nice time with us - hopefully you will repeat it sometime ;-) 1000 thanks from our employees for the great praise. Until we meet again, we wish you all the best. Your H-Hotels Team

10/10 Excellent

Ranu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff service are very helpful.
Stayed 2 nights in Sep 2023
Response from Anika Müller - Online Reputation Manager on 19 Sept 2023
Dear Ranu, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Best regards, Your H-Hotels Team,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little city in the world.
This hotel was excellent. Didn’t use the pool Because it was full of kids. But it looked pretty big otherwise. Breakfast was really good and the price is right. Garmisch Partenkirchen is one of the most beautiful cities in the world, And the people are very friendly. Just wish Hotels.com would be updated to show true costs, Because we were billed for taxes and fees, again on top of what was supposed to be included in the price.
Stayed 1 night in Sep 2023
Response from Nicole Krötz – Online Reputation Manager on 15 Sept 2023
Dear Gary,what a wonderful review - thank you very much from our entire team for so much praise. Next time you should definitely use our pool and maybe book a massage for maximum relaxation ;) We are all looking forward to seeing you again in our beautiful Garmisch-Partenkirchen. We wish you a great time until we see you again.Best regards, Your H-Hotels Team

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مكان رائع انصح به
Stayed 1 night in Aug 2023
Response from Stefanie Bergforth - Online Reputation Manager on 6 Sept 2023
Dear Hamad,Thank you for visiting our Hyperion in Garmisch-Partenkirchen and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels team

10/10 Excellent

Michael, Alexandria

Stayed 7 nights in Aug 2023
Response from Nicole Krötz – Online Reputation Manager on 15 Sept 2023
Lieber Michael,herzlichen Dank, für die ausgezeichnete Bewertung unseres HYPERION Hotels. Im Namen unseres gesamten Teams bedanke ich mich für die volle Punktzahl und freue mich, dass Sie einen angenehmen Aufenthalt in Garmisch-Partenkirchen hatten. Besuchen Sie uns bald wieder - wir würden uns sehr freuen.Herzliche Grüße, Ihr Team von den H-Hotels

6/10 Okay

neuza

Travelled with partner
Liked: Staff & service, property conditions & facilities
Poor decoration in room
Stayed 1 night in Aug 2023
Response from Nicole Krötz – Online Reputation Manager on 4 Aug 2023
Dear Neuza,Thank you for rating our HYPERION Hotel. We are very sorry that you did not like your room so much, but we hope that you still had a nice time in Garmisch-Partenkirchen.Best regards,Your H-Hotels Team

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 24 Aug 2023
Lieber Benjamin,Ihre klasse Wertung, welche Ihre erholsame Zeit in unserem HYPERION Hotel widerspiegelt, schätzen wir sehr und danken Ihnen dafür von Herzen. Gern möchten wir Sie erneut von unserem Service begeistern und hoffen auf ein baldiges Wiedersehen im schönen Garmisch-Partenkirchen.Beste Grüße,Ihr Team von den H-Hotels

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely incredible! The quality of rooms, beds and amenities is of top notch. Rooms are very clean, staff are so friendly and the breakfast is delicious! This feels like a luxury hotel, with incredible views. It’s also close enough to the train station, with lots of restaurant options near by. This is SO worth the money!!
Response from Nicole Krötz – Online Reputation Manager on 27 July 2023
Dear Emma, we are thrilled to read that you felt completely comfortable during your stay with us. Being a host is our pleasure, and satisfied words like yours are the greatest reward for our entire team. In order to impress you once again, we hope to welcome you back soon at our "luxury" HYPERION Hotel ;-)Best wishes,Your H-Hotels Team

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very hospitable staff going above and beyond to make us feel welcome. Delicious breakfast options with indoor and beautiful outdoor seating. Rooms were very comfortable with AC.
Stayed 2 nights in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 27 July 2023
Dear Andrea,nice that you were with us and that you like to look back on your stay. It is wonderful to read that you really liked our modern HYPERION hotel in a perfect location. We also really appreciate that you mention our excellent breakfast buffet in such a positive way. We are already looking forward to your next visit and wish you all the best.Best regards,Your H-Hotels team

10/10 Excellent

Kimberly

Travelled with family
This was a lovely stay and I am really glad I booked it. Wonderful from start to finish. My only comment would be for the front desk staff. There was a shorter dark haired lady at reception who is super loud when talking to guests. At times I noted her being quite curt/rude with guests who were trying to asks questions and get clarification. She was also quite rude and loud to me as well when I was asking her some questions. Quite embarrassing. Quite honestly in my experiences with her she talks down to guests like they are stupid. She is a bad look for such a wonderful hotel. It she doesn’t like dealing with questions from guests perhaps she should find another job. All other staff were amazing and helpful.
Stayed 1 night in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 27 July 2023
Dear Kimberly,We are thrilled that you enjoyed your stay in our HYPERION Hotel so much. Thank you for your great review and the praise for our team. We are very sorry that you got this impression of our colleague and we sincerely apologize. We will discuss this again in detail as a team. We would all be very happy if you would visit our hotel again when you visit us again, so that we can convince you that we take your critical points seriously. We wish you a continued pleasant time.Your H-Hotels TeamNicole Krötz – Online Reputation Manager

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an excellent stay! Thank you, Ivano! Caio!
Stayed 1 night in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 27 July 2023
Dear Don, Thank you for visiting our HYPERION Hotel in Garmisch-Partenkirchen and for rating it so great. We are happy if you have spent a nice time with us - hopefully you will repeat it sometime ;-) 1000 thanks from our employees for the great praise. Until we meet again, we wish you all the best. Your H-Hotels Team

10/10 Excellent

Roland, Santa Monica

Stayed 2 nights in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 4 Aug 2023
Lieber Roland,für Ihre unglaublich tolle Bewertung für unser HYPERION Hotel in Garmisch-Partenkirchen möchten wir uns alle ganz herzlich bei Ihnen bedanken. Wir sind sehr froh, dass wir Sie zu unseren Gästen zählen dürfen und hoffen, dass wir Sie schon bald wieder bei uns begrüßen dürfen. Alles Gute und eine schöne Zeit bis dahin.Ihr Team von den H-Hotels,

10/10 Excellent

Zuzana

Stayed 1 night in Jul 2023
Response from Nicole Krötz – Online Reputation Manager on 27 July 2023
Dear Zuzana, Thank you so much for the amazing rating on your recent stay at our HYPERION Hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Garmisch-Partenkirchen. Best regards,Your H-Hotels Team

8/10 Good

YONGPING, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk and bar are excellent, very kind and helpful. Hotel location is very good. Only problem is the room was too hot, I could not make it cooler
Stayed 1 night in Jun 2023
Response from Nicole Krötz – Online Reputation Manager on 7 July 2023
Dear YONGPING,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at our HYPERION Hotel. Your positive feedback is a great motivation for the entire Team. Thank you very much! We are looking forward to welcoming you again.Your H-Hotels Team

10/10 Excellent

Blake

Great Hotel
Great place to stay. Will be coming back.
Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 4 July 2023
Dear Blake, We are delighted about the fantastic rating on your recent abidance at our hotel. Thanks a million for letting us know that you had such a pleasant stay and acknowledged our conveniences just as much as our excellent hospitality. Please recommend us to your friends and visit us again soon. Kind regards, Your H-Hotels Team

10/10 Excellent

Leon, San Diego

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sehr saubere Zimmer und sehr freundliches Personal. Das Frühstück ist excellent.
Stayed 3 nights in Jun 2023
Response from Nicole Krötz – Online Reputation Manager on 26 June 2023
Lieber Leon, mit großer Freude haben wir gelesen, dass Sie mit Ihrem Zimmer und unserem exzellenten Frühstück sehr zufrieden waren und auch unser freundliches Personal in positiver Erinnerung geblieben ist. Besser gehts nicht, vielen Dank! Wir freuen uns schon heute auf Ihren nächsten Aufenthalt in Garmisch-Partenkirchen. Herzliche Grüße,Ihr Team von den H-Hotels

10/10 Excellent

Peter, Montreal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magical location surrounded by mountains, green and well taken care town. Restaurants are plenty great selections of different foods and beautiful outdoor setting.
Stayed 2 nights in May 2023
Response from Nicole Krötz – Online Reputation Manager on 31 May 2023
Dear Peter, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire Team. Thank you very much! We are looking forward to welcoming you again in Garmisch-Partenkirchen.Kind regards,Your H-Hotels Team

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 26 May 2023
Liebe Melinda, herzlichen Dank für die super Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich bei uns wohl fühlten und wären begeistert, schon bald wieder einmal Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels

10/10 Excellent

Albina, Pembroke pines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are clean and confortable, the hotel is beautiful, the area is safe, breakfast is great, and the customer service is wonderful
Stayed 3 nights in Apr 2023
Response from Nicole Krötz – Online Reputation Manager on 12 May 2023
Dear Albina, wow - what great feedback on your recent stay. We are very proud to count you as our guest and can't wait to welcome you again in beautiful Garmisch-Partenkirchen.Best regards,Your H-Hotels Team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Walking distance to restaurants and stores. We even walked here from the train station. The breakfast buffet was amazing. Staff was kind and very helpful. I would definitely stay here again!!
Stayed 2 nights in Apr 2023
Response from Nicole Krötz – Online Reputation Manager on 12 May 2023
Dear Lisa, It is really a great motivation for us to read that you had a great time in our HYPERION Hotel and that you would like to come back. We really appreciate your feedback and look forward to seeing you again in Garmisch-Partenkirchen.Your H-Hotels Team

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Good value for money
Stayed 1 night in Apr 2023
Response from Nicole Krötz – Online Reputation Manager on 12 May 2023
Dear Freddy,Thank you for your fantastic review regarding your recent stay at our HYPERION Hotel. We are more than happy about your 10-points rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team

10/10 Excellent

Dwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located, walking distance from the train station, and walking distance to shopping and dining options in this very nice town. The hotel rooms were not large, but were clean and very nicely appointed with features. The breakfast served at the restaurant was quite good. The best part of the hotel was the staff. Everyone, including desk clerks, restaurant staff, and bartenders, were quite professional, helpful, and friendly.
Stayed 2 nights in Mar 2023
Response from Your H-Hotels Team on 20 Apr 2023
Dear Dwan, We are pleased to read that you were very satisfied with your stay and that you had positive memories of our friendly staff. We are already looking forward to your next stay. Warm greetings from Garmisch-Partenkirchen.Your H-Hotels TeamNicole Krötz – Online Reputation Manager

10/10 Excellent

CHAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfectly located in the middle of everything. The staff went above and beyond to take care of us. We wouldn’t stay anywhere else!
Response from Your H-Hotels Team on 20 Apr 2023
Dear CHAD, wow - what great feedback on your recent stay. We are very proud to count you as our guest and can't wait to welcome you again in beautiful Garmisch-Partenkirchen.Best regards,Your H-Hotels Team Nicole Krötz – Online Reputation Manager

10/10 Excellent

miriam, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Sauna and swimming pool and service!!!
Stayed 1 night in Mar 2023
Response from Your H-Hotels Team on 20 Apr 2023
Dear Miriam, Thank you for being a guest in our HYPERION Hotel and for rating us immediately afterwards. We would be happy to welcome you back to our house soon and wish you all the best until then. Your H-Hotels Team Nicole Krötz – Online Reputation Manager

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, wonderful room and amazing breakfast! Close to the downtown. We left early in the morning (5 30 AM ) for the train station and there wasn’t any taxi available, so with our skis and baggages was a little difficult.
Stayed 5 nights in Feb 2023
Response from Your team from the H-Hotels on 28 Feb 2023
Dear Clara,We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run, clean, super friendly staff, wonderful experience.
Stayed 2 nights in Feb 2023
Response from Your team from the H-Hotels on 22 Feb 2023
Dear Christina,Thanks a million for rewarding us with such an amazing rating. How lovely to know that our excellent service as well as warm hospitality satisfied your expectations and made your stay delightful. We look forward to welcome you back again soon for another brilliant abidance in great location. Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

6/10 Okay

D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite close to the ski equipment rental shop and about a 20 minute walk to the bottom of the Classic ski area. I found it to be quite expensive relative to other similar hotels where I had stayed however. Our room was also located right next to the children's play area so it was noisy at times; sometimes there were children playing at 11 pm!
Response from Your team from the H-Hotels on 6 Jan 2023
Dear Guest,We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday. Kind regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

10/10 Excellent

Mary

Stayed 5 nights in Dec 2022
Response from Your team from the H-Hotels on 20 Dec 2022
Dear Mary,Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere. Sincerely,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

4/10 Poor

Wei Hao Wilson

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Shower drain was not working properly. 10 seconds of using the showers and it is already flooded. Informed the hotel staff and nothing can be done as the hotel is at full capacity. Had to take 6 towels to try and soak up the overflowing water and its not too successful. Horrifying experience for our honeymoon
Stayed 1 night in Dec 2022
Response from Your team from the H-Hotels on 20 Dec 2022
Dear Wei Hao Wilson,We deeply regret that we couldn't win you with the modern comfort and guest oriented service our Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

10/10 Excellent

christian

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and friendly. This property is exceptionally clean and comfortable. Right in the middle of Garmisch for convenient access to the train station and shops around town.
Stayed 1 night in Dec 2022
Response from Your team from the H-Hotels on 20 Dec 2022
Dear Todd,We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us.Warmest regards,Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay this time at the Hyperion Hotel in Garmisch was short - but, the staff did everything possible to make it enjoyable; the breakfast was wonderful and the room was great.
Stayed 1 night in Nov 2022