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Reviews of Great Wolf Lodge Anaheim, CA

3.5 out of 5
Great Wolf Lodge Anaheim, CA
12681 Harbor Blvd, Garden Grove, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews" "
Rating 8 - Good. 192 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer Christine

Liked: Cleanliness, staff & service, property conditions & facilities
it was fun and great to have things to do with the family in the hotel
Stayed 7 nights in Apr 2024

8/10 Good

Ginnyann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to hang and enjoy time with family.
Stayed 4 nights in Apr 2024

2/10 Terrible

Amaar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Aleshia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was very confused that I booked a room that should’ve had 2 king beds and a bunk bed because we had a party of 6, 2 adults and 4 kids but when I got there we got a room with only 2 full size beds. Also they did not care to come and change out the garbage. My friend also called and requested towels and an extra blanket but never got either. The lady that handled us on the first night there was very unwelcoming. She was there to do her job for the night and that’s it. They also had the microwaves in the common area of the hallways which made it impossible for us to keep making bottles for our babies. Other than that, the pool was nice and the room was clean. Property was clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good stay. I would visit this lodge more often if there would be specials or seasonal events that would be fun. Also if it would be more in budget. But over all the resort was very helpful and accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Joey, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families.
Stayed 1 night in Apr 2024

10/10 Excellent

Vilmaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Mar 2024

10/10 Excellent

Sawsan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Apr 2024

6/10 Okay

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Amenities
Clean and nice staff
Stayed 1 night in Apr 2024

6/10 Okay

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Is ok
Stayed 1 night in Apr 2024

8/10 Good

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water options/slides are fantastic! My two kids (8 & 9 yrs old), husband and I loved them. They need to make it more clear that children get measured in a certain spot to get a colored wrist band that coordinates with their height for certain slides. It's not cool that the arcade's prices go up at 7pm every night, so you need more points/tokens for each game then. The A/C in our unit was super loud with an extra sound, which kept my 8 year old awake. The gluten free pizza in the restaurant right next to the arcade was pretty good. (My husband said it was better than the regular pizza.) FYI, you cannot check in at a kiosk if you book through a third party (like Expedia). You have to wait in line for a front desk agent, though the line moved quickly. Be sure to pay for parking upon check-in. If you try to do it outside at the kiosk when you're leaving, it will say you owe more than you do, per hourly, instead of the overnight guest rate. (The kiosk said we owed $52, whereas when I went inside and asked a rep for help, we actually owed $30.50, including tax, for the night.) Overall, had a great time.
Stayed 1 night in Apr 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Yurik

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Johanna

Stayed 2 nights in Apr 2024

8/10 Good

Madilene

Liked: Cleanliness, property conditions & facilities
Didn't like that they charge you parking.
Stayed 2 nights in Apr 2024

6/10 Okay

Pan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ANDREA, Sylmar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 2 pm before checked-in and our room was available. Staff asked me to download the app which is very helpful esp the dining options and activities for kids. Our family suite room was clean. Restaurant food is good. Pricing was affordable. My 4-year-old daughter enjoyed the activities esp the dance howl. Good for families with kids! There are a lot of people on a rainy weekend but because it's indoors, it looks like it's summertime inside the waterpark! Overall we had fun and we will be back! The only downside was after I paid at Expedia, I checked on the GWL website and it was cheaper.
Stayed 1 night in Apr 2024

10/10 Excellent

Yarden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kids have so much fun
Stayed 1 night in Mar 2024

10/10 Excellent

Pearly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 4 nights in Apr 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice staff and very helpful and polite !
Stayed 1 night in Apr 2024

10/10 Excellent

Hyunjin, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good however I got a little disappointed waiting for my room to be available. I check in early and the gentleman help said I will get a text when the room is ready. It after 2.5 hrs and I didn't get any text yet. I went back to front desk and I have been told that they have to re-do my check in and change my door key. What a waste of my 2 hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love this place they were very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Carissa

Stayed 2 nights in Apr 2024

10/10 Excellent

Mariko

Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary provided the best customer service at check in.
Stayed 1 night in Apr 2024

6/10 Okay

Zebrina

Travelled with family
No microwave inside the room and no toiletries in the pool shower area
Stayed 1 night in Apr 2024

8/10 Good

Jeffry James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is probably not fair. I have teenagers so we were not staying there for the lodge. Overall room was roomy and comfortable. Was also quiet inside the room everywhere else was busy.
Stayed 3 nights in Apr 2024

6/10 Okay

Jazzmany

Travelled with family and small children
Liked: Staff & service, amenities
Be prepared to pay for parking and other amenities that your typical hotel stay normally doesn’t charge for.
Stayed 6 nights in Mar 2024

6/10 Okay

gonzalo

Stayed 1 night in Feb 2024

8/10 Good

Randy

Travelled with family and small children
Liked: Property conditions & facilities
Had fun
Stayed 2 nights in Apr 2024

6/10 Okay

Jocelyn

Travelled with family
Overpriced. Charging customers without consent. Parking matching needs updating if they are going to continue to charge $35 a night . Housekeeping won’t be done unless you call or are checking out that day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diep

Stayed 1 night in Mar 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff place is kept clean. Kid friendly
Stayed 1 night in Apr 2024

8/10 Good

Felicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for kids and people who love kids.
Stayed 3 nights in Mar 2024

4/10 Poor

Firas

Travelled with family
Noisy, old rooms, elevators are dirty and wet, super loud and chaotic, long line at check in.
Stayed 1 night in Mar 2024

10/10 Excellent

Gongqin

Liked: Cleanliness, staff & service, property conditions & facilities
We had great fun
Stayed 1 night in Mar 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place for kids
Stayed 2 nights in Mar 2024

10/10 Excellent

Sahak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jesse

Travelled with family
Liked: Cleanliness, property conditions & facilities
Waterpark was great. Check in was very busy and the many perks of staying at the lodge were not explained to us as first timers. We did not get our ears until the last day when informed by a worker in the gift shop. When we asked about the shuttle for Disneyland we were handed a card and had to look the information up ourselves. Parking was $32 a night for self park with no free parking options.This could have been better described on the website.
Stayed 7 nights in Mar 2024

10/10 Excellent

Hilda

Stayed 1 night in Mar 2024

10/10 Excellent

Gerrard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 1 night in Mar 2024