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Reviews of Hotel San Luis

3 out of 5
Hotel San Luis
Passeig Marítim Neptú, 5, Playa De Gandia, Gandia, Valencia

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely small hotel with the family feel about it rather than a big chain.
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation travelling through Spain
We had not stayed at this hotel before and booked it as the one we wanted was fully booked. It was a delightful surprise. Great location and the meals were a nice change as dinner was not a buffet and was order from menu.
Stayed 3 nights in Oct 2018

10/10 Excellent

Gary, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the rooms were small, this little boutique hotel was such a good value, clean, nice, great food, great location. We definitely want to stay again.
Stayed 1 night in May 2018

10/10 Excellent

Oussama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near the beach
nice stay. near the beach

10/10 Excellent

GJGPearce, Dunstable UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time
we stayed there as a family for two nights full board. the staff were all very friendly and very helpful. they gave us maps and directions. the location is excellent for walking along the front. all the staff spoke fair to good English. the food was brilliant and very tasteful, the only drawback was that the meal courses came to fast one after the other, but suffice to say i was full after the meals, three and four courses. the kids of course could not get through the food so we amended our orders accordingly car parking provided. overall a very good stop over for a few days, i would have liked to have stayed longer, but business drew me away

10/10 Excellent

Lucy, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside hotel
Right by the beach, small but comfortable rooms, great breakfast and staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Not too bad
Right in front of the beach. The free breakfast was better then average. The room was average. Typical seaside tourist neighborhood. No internet in the room but at least it worked downstairs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality price
Very good for the price !

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Juan Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es bastante buena, a cinco minutos de la playa. Las comidas, en general, bastante buena, variedad y productos frescos. Si lo recomendaría.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful, hotel in perfect place for everything.
Stayed 7 nights in Jun 2023
Response from Hotel San Luis on 5 July 2023
Thank you very much for your assessment.

10/10 Excellent

María Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel San Luis on 5 July 2023
Muchas gracias por su valoración.

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Sebastiaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lekker voor een paar dagen Gandia. Alles op loopafstand en makkelijk parkeren in eigen garage.
Stayed 2 nights in Apr 2023

8/10 Good

Jorge Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, primera linea de playa, personal muy agradable, buena cocina, habitaciones amplias y confortables. Tiene todo lo necesario para disfrutar de una estancia en la playa, para descansar, para cargar pilas. Lo único que no me pareció del todo bien es no querer o tener la intención de buscar otra alternativa de habitación a la llegada. El lo siento es que estamos completos, es que no nos dijeron que .......... No me pareció correcto siendo como soy tamvien recepcionista de hotel y sabiendo cómo van los temas. Aunque no fuera posible, no hacer el gesto de ..vamos a ver qué podemos hacer, aunque luego fuera que no . Mostrar interés en tratar de cambiar es lo que tendría que haber hecho la persona que nos gestionó la llegada. Es una opinión, claro está. Aunque la solución hubiera sido la misma, de cara al cliente, no fue la mejor imagen, la verdad.
Stayed 2 nights in Apr 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Mi reseña es de 3,5 pero coloco 4 por la buena actitud general del personal. Este es un hotel que a pesar de tener su encanto necesita lo más pronto posible una actualización/reforma. Lo positivo: tiene una excelente ubicación, camas comodas tomando en cuenta el precio y un personal amable. Las mejoras pendientes: actualizar las instalaciones, ascensor (solo hay 1 y es lento), area de lobby, la piscina (esta expuesta hacia los edificios y se siente mas piscina de edificio que de un hotel, el desayuno a pesar de ser completo se limita a la culinaria española (pocas opciones de proteína) Digo actualizar porque existen opciones tan bien ubicadas, mucho mas modernas y completas a precios no tan diferentes a los de este hotel. Para los que compren por expedia, lleven un recibo a la mano ya que en el lobby deben confirmar el pago para luego entenderse con esa empresa.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el primer momento acogida y posterior atención en los distintos servicios a sido excelente. La limpieza inmejorable
Stayed 6 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien salvo las camas
En general todo bien salvo las camas que son muy duras y no descansamos bien. El resto bastante bien. Lo mejor los desayunos. El personal muy amable y eficaz

8/10 Good

olivier

Liked: Cleanliness, staff & service
muy bien situado, en frente de la playa y de los restaurantes. habitacion individual pequeña. Cama y almodas muy incomodas.
Stayed 1 night in Jul 2017

8/10 Good

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Manuel, S.S Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideal para familias
Ambiente acogedor. Empleados muy atentos y agradables. Estuvimos una familia de dos adultos y dos peques a pensión completa. La comida abundante y variada. Tanto para el primer como para el segundo plato se podia elegir entre varios. platos. A ello hay que unir una gran variedad de postres, además de un entrante adicional y opcional (fijado por el hotel) mientras se espera que te pongan el primer plato. No es autoservicio lo cual redunda en una mayor comodidad, unido a ello la eficiencia con que te atienden. El desayuno es de tipo continental y ahí sí es autoservicio, pero también muy bueno, variado y abundante. Está ubicado en primera línea de playa y del ambiente y animación nocturno. Lo único malo es que dispone de una escasas y reducidas plazas de garaje, con una mala maniobrabilidad. Pero en el propio paseo donde se ubica, existe un tremendo parking municipal, donde el abono mensual es de de unos 50 €, lo cual puede ser interesante aunque la estancia sea sólo de una semana.