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The Twelve Hotel

4.0 star property
Spa treatments and regional cuisine await at this garden-surrounded retreat where relaxation comes naturally and local flavors shine

Choose dates to view prices

The Twelve Hotel sits in an upscale area offering a peaceful garden setting with convenient on-site shopping. Guests can indulge in spa treatments, sample regional dishes at two distinct restaurants, or relax at the coffee shop with complimentary WiFi throughout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$431
includes taxes & fees
26 May - 27 May
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About this property

The Twelve Hotel

  • Upscale hotel located in Freeport
  • Consider a stay at The Twelve Hotel and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a massage, a facial or a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • English breakfast (surcharge), express check-out and free newspapers
    • Tour/ticket information, massage treatment rooms and a reception hall
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Highchairs, children's dinnerware and children's books
    • Bathrooms with designer toiletries and shower/bath combinations
    • LCD TVs with satellite channels and DVD players
    • Mini fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Frequently asked questions

How much is parking at The Twelve Hotel?

Self-parking is free at this property.

How much does it cost to stay at The Twelve Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Twelve Hotel on 26 May 2026 start from AU$431, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Twelve Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Twelve Hotel?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is The Twelve Hotel located?

Located in Freeport, this spa hotel is within 1 mile (2 km) of Galway Bay and Bearna Golf And Country Club. Bearna Golf and Country Club and Realt na Mara Labyrinth are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 501 out of 733 reviews
Rating 8 - Good. 179 out of 733 reviews
Rating 6 - Okay. 30 out of 733 reviews
Rating 4 - Poor. 14 out of 733 reviews
Rating 2 - Terrible. 9 out of 733 reviews

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Great stay, Great breakfast, nice staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Demetra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a room for the night so could visit Galway in the morning. Room was Clean and the staff was excellent throughout our stay. Breakfast was actually amazing and we were pleasantly surprised. Would recommend if you're ok with staying a bit out of the city centre. Free parking included !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in Barna, enough of a distance from Galway centre that you would have to plane your trip to avoid traffic. The restaurant and lounge area was spacious and staff were very helpful and friendly. The food was very good. The pier is only a short walk away and the pub kitty-corner , O’Donnely’s was a more rustic local pub that was great for chatting with locals. The room was beautifully appointed and clean and the shower was awesome. If you are not wanting to be in downtown Galway futile this spot is fantastic.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Super room, comfy bed and wonderful staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations! So many little details met! Room was very comfortable with great mattress and bedding! Water provided at no additional charge. Car parking free. Food was EXCELLENT!!! Breakfast was gourmet and included in our booking! We also had dinner on the Blackthorn which again was fabulous and the aged prime rib, potatoes with home garlic aoli was 5 star worthy!! Way to go staff of The Twelve!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Izabela

Liked: Cleanliness, staff & service, amenities
Clean, Staff friendly, great food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is paradise for dogs and their owners. Dog rooms are full suites with massive king beds and a separate living room with two couches and even a free dog bed and bowls. The reception. Has a gift bag with dog toys and treats and poop bags. Dogs are even able to order off a menu in the restaurant to eat with their people. My dog is refusing to go home!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great place with excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff in both the hotel and restaurant, and we loved the room! Also, even though we weren't traveling with a dog, the warm welcome to dogs was wonderful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brakfast was great and staff was helpful and welcoming.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hazel Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and friendly staff. Very comfortable room and superb breakfast. Will stay here again, when next in Galway, for sure.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities
A unique property. Staff was amazing. Walkable to the water and some restaurants.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lester

Liked: Cleanliness, property conditions & facilities
Great rooms !!!! Great breakfast !!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
have stayed here several times. handy to the city via bus. Handy to the bay and all west of Galway. hotel itself is excellent with a great array of food on offer. Breakfast as always was excellent. We will be back very soon
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and efficient. Bedrooms were large and very comfortable. Breakfast was excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Lovely room, great breakfasts, lovely friendly staff. Nice having choice of bath or shower. Loved the hand written welcome note and Voya bathroom products. Both restaurants super and nice having the choice. Bed not as comfy as expected but a great size. Tap & sink in the bathroom was leaking.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent modern hotel with good dining options,good parking and friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel in a great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The folks there were just awesome! We were greeted with a handwritten note by Isabella along with a homemade treat! The location was great. The room was enormous and the bed comfy. Breakfast was a real treat! We loved being so close to the water and would definitely stay there again. It was a perfect location for our day trip to Kylemore Abbey!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick visit to Galway. A bit far if you're planning to spend most of your time in Galway City (had to wait a bit for taxis, buses weren't too frequent) but the village area was lovely and more quiet. Blackthorn restaurant was so delicious! Rooms were a little dated but still very comfortable and clean.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is awesome and the staff is very friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly & great restaurant within.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a Galway visit

Great hotel with wonderful customer service and a delicious full breakfast. Nice and quiet. Great area but the taxi ride to the center of town was about 15-20 minutes. Would definitely stay there again. Be sure to have dinner at O’Gradys on the pier which is a short walk away. Fabulous!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel is in a great spot, rooms are spacious and the food in the restaurant is always delicious!
Stayed 3 nights in Jul 2024