"Honestly not worth the money.
Paying around €250 per night off peak, you’re going in expecting a premium top tier experience.
Upon booking we were informed that you have to book an hourly slot for the thermal suite - not great as you’d expect unlimited access from a 5* hotel. The next issue was trying to book this slot lead to no answer on the phone around 5 times and no reply to my direct message nor email. Eventually got one booked over the phone. The spa itself really wasn’t great. Water in the jacuzzi type pool was lukewarm at best. The steam room was out of order and the loungers either weren’t heated or the room was too cold to notice.
Check in was from 16:00 - again very much not impressed with this for a 5* hotel. Possibly the worst point overall because it’s so easily addressable. Checkout was early at 11:00 which taking into account only arriving at 16:00, you’d expect 13:00 checkout to make up for it…
Overall the place was nice and the room was lovely, but for €250 the service was worse than what you’d get for €100 elsewhere. They’ve done the hard parts well in having a lovely place to stay, but have let themselves down very badly with my above points. I’d stay elsewhere for cheaper and spend the money on activities."
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