Galouvas Holidays from AU$1,432

The hotel itself is immaculately maintained, with beautiful, well-kept grounds that create a lovely first impression. Housekeeping was excellent throughout our stay, and our room was cleaned to a high standard every day. The majority of guests appeared to be over 60, along with a few couples travelling with very young children, mainly from Eastern Europe. There were very few UK visitors during our stay. I travelled with my two teenagers (17 and 18) during the May half-term holiday, and they were a little disappointed that there was no one in their age group to socialise with. If you’re interested in boating or water sports, you’ll likely find plenty to enjoy. However, as my teens are non-swimmers and not particularly interested in water-based activities, we found there was less to do on-site. That said, the hotel provided information on local excursions and activities, which proved invaluable. We particularly enjoyed Pista Go Karting, which had excellent facilities and high-quality karts. We also took a Segway tour of Chania, which was both fun and informative from a historical perspective. One of my teenagers even went paragliding and was told it was the first time a hotel guest had ever requested it! Given the hotel’s typical clientele, that wasn’t entirely surprising. Most of the staff were warm, welcoming, and helpful. Special mention must go to Stavros and Elena, who were an absolute mine of information and went above and beyond to ensure we had everything we needed

It was an amazing experience at the resort. The food was excellent, and the staff were friendly, attentive, and welcoming. We especially enjoyed the beautiful pool area and beach. A few small improvements would make the experience even more consistent with a five-star hotel: adding extra towel or robe hooks in the shower area, installing a hygienic shower in the bathroom, and providing a capsule coffee machine in the room. The location is also very convenient—just a short taxi or bus ride from Platania, with many restaurants and shops. Overall, we had a wonderful stay!

This was our first time at an all inclusive and this hotel really did not disappoint! Previous holidays we had always opted for self-catered as we were worried about the crowds and the quality of an all inclusive - but with two young kids we decided this was the year to just go for it! From the moment we arrived the staff were amazing - we were made to feel really welcome. Our room (an inland view family suite) wasn't huge but it was more than big enough for 2 adults and 2 young kids (including a toddler in a cot) and it was modern and spotlessly clean. Also, we really didn't spend much time in the room because the kids loved the pools so much! With a large pool, kids pool, baby pool and slides everyone was happy! The sun loungers were 'claimed' around the main pool pretty early every morning, but as we had a toddler we preferred to be further from the main pool anyway so for us this wasn't an issue. Also we couldn't believe how calm it was around the pool despite the number of people - there was an excellent atmosphere with everyone just having a really lovely time! Finally I need to mention the food - the choice and quality at the Samaria restaurant was outstanding! We all ate too much and even my very fussy daughter was well fed every day. We will be coming back next year!

Incredible location, beach front and property. Service was solid across the board and the breakfast was fantastic. But what put this hotel over the top was the activities and programming. Tania was the yoga, pilates and aqua fit instructor and she was amazing. Like having our own personal trainer and so friendly. Very highly recommend!