Top Hotels Near Gallup Park in Ann Arbor from AU$114

"Room wasn’t clean."

"I booked this hotel three months in advance for my EMBA graduation and reserved above a base-level room, expecting a comfortable and quiet stay consistent with the hotel’s 4-star positioning. Unfortunately, the experience has been disappointing. Despite the advance booking and room category, we were placed directly next to the elevator during an extremely busy week. The walls are paper thin, and we can hear hallway conversations almost as clearly as if guests were inside our room. This has made it difficult to relax and enjoy what was supposed to be a special graduation stay. The room itself also fell short of expectations. The bathroom is quite small, and there is no coffee maker in the room, which was surprising for a hotel at this level. Some of the hotel’s shared spaces also feel dated, including the restaurant, which added to the sense that the property did not fully match its 4-star positioning. Guest services were kind and professional, but due to occupancy, they understandably were not able to do much. Moving rooms at this point would be too much of a hassle, so we are making the best of it. Still, given the occasion, the reservation, and the hotel’s rating, I expected a much better experience. I hope that this feedback reaches hotel leadership, as the room placement, lack of soundproofing, small bathroom, missing in-room amenities, and dated public spaces made the stay feel well below what was advertised."

"Very clean and the bed was very comfortable. Staff knowledgeable and polite. I would stay with you again."

"Everything was terrible, so dirty, they didn’t even let me use a vacuum to clean by my self. Worse experience ever."

"Didn’t get to eat there, had to leave super early. "

"Wonderful room and staff"

"Staff was fantastic. Valet was very responsive. Very comfortable beds"

"Breakfast wasn't as good as the reviews. Potatoes greasy and they had waffle toppings but no waffles. Room was clean and bed was very comfortable. Staff were pleasant"

"This home is incredible! We had 7 total adult guests, and between the multiple beds and two couches that had ottomans to convert them into beds, we had more than enough room. The finishes in the house were very high quality, with the main restroom having a massive shower.The only hurdle we ran into was with communication prior to our stay. Immediately after booking, I received an email from Guesty requiring me to register each guest staying at the property. This isn't a huge deal, except that it required me to upload drivers licenses for every guest. All guests were in their 30s, and we are all close friends, but I was uncomfortable asking each of them for this licenses.I emailed the host through Guesty twice, over a 2-week period, then I sent a message through Vrbo a week after that. Each message was asking the host if the drivers licenses were absolutely necessary since I felt uncomfortable getting them from my friends. After four weeks of no responses, I called the host, left a VM, and received a return call explaining that management requires this information, but that they'll get back to me by end of the day with confirmation. Two days of no contact went by, so I texted the host, who quickly confirmed that I could bypass the system by uploading my drivers license for each guest slot.Ultimately, the stay was PERFECT, it's just just that the lack of communication stressed us out since we weren't able to confirm our stay with the host until 6 weeks after we booked."