Exterior

Reviews of Red Roof Inn Gallup

2 out of 5
Red Roof Inn Gallup
3304 West Highway 66, Gallup, NM

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1183 reviews" "
Rating 8 - Good. 403 out of 1183 reviews" "
Rating 6 - Okay. 180 out of 1183 reviews" "
Rating 4 - Poor. 76 out of 1183 reviews" "
Rating 2 - Terrible. 84 out of 1183 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were the way I like them. Very easy and quick.
Stayed 1 night in May 2024
Response from LaTunde RediResponse Specialist on 11 May 2024
Dear Brian,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GALLUP. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to know that you had a satisfied visit with us which was very easy and quick. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 Poor

JANET

Liked: Staff & service
Disliked: Property conditions & facilities
Rock hard pillows, tiny room, no outlets
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello JANET, We appreciate your feedback on the pillows and room size. We continuously strive to improve our guests' experience. Should you need assistance with outlets or have further comments, please contact our management team directly.

8/10 Good

Robert, East Helena

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on 29 Apr 2024
Hello Robert, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Gallup. We welcome your 4/5 score and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

Nubert, Staley

Business traveller
Liked: Staff & service
I stayed here out of necessity. Clean enough for an unexpected situation. Property dated, but again, it was inexpensive.
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on 29 Apr 2024
Hello Nubert, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Gallup. We welcome your 3/5 score and are happy to hear you had a great encounter with us, especially regarding our clean room, our affordability and the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Cassandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It was clean. Needs some work. Did have issues with our key
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Cassandra,We appreciate your feedback and will address the key concerns with our team to enhance future stays. Thank you for highlighting the cleanliness of the hotel during your visit. If you have any further comments or suggestions, please don't hesitate to reach out.

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on 29 Apr 2024
Hello Colby, The staff at the Red Roof Inn Gallup and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 Terrible

Monica

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't check us in at 3pm. Due too no staff? Had to use a different card to check in? No ice machines, rooms filled with lots of people? Very noisy
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Monica,We apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns so we can address them promptly. Your feedback is valuable to us as we continuously strive to improve our services and amenities for all guests' comfort and enjoyment.

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was shown on Expedia was very misleading. They would not cancel the reservation but we went elsewhere.
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on 27 Apr 2024
Hello Robert, Thank you for telling us about your stay at the Red Roof Inn Gallup. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. The situation you described is truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

matt

Travelled with family
Internet was very slow
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello matt, We apologize for the inconvenience you experienced with the internet speed during your stay. Our team is constantly working to improve our services for our guests' comfort and convenience. Should you have any future concerns, feel free to reach out to our management team directly for further assistance.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Josh,We are thrilled to hear that you had an excellent stay with us! We hope to have the pleasure of welcoming you back in the future for another wonderful experience.

10/10 Excellent

Kenneth Oconnell, Harriman

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight here as I am traveling I-40 California to nashville- quiet, super clean room, easy check in. Tons of channels on their cable, including hbo and movie channels. Giant parking lot in back and all around hotel.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Kenneth Oconnell,We are thrilled to hear that you enjoyed a peaceful stay with us and appreciated our clean rooms and convenient amenities, such as our wide selection of TV channels. Our spacious parking lot is designed to offer ample parking for all our guests. Thank you for choosing to stay with us during your travels!

8/10 Good

susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is near the railway track and there are lots of trains. Not near anything. The tourist information is closed Saturday and Sunday so we couldnt get any information on getting to the hopi indian cultural centre . No offer at the front desk to look it up online for us
Stayed 2 nights in Apr 2024
Response from Manager on 19 Apr 2024
Hello susan,We're sorry to hear about the inconvenience you experienced during your stay. We encourage guests to inquire about local attractions during our operating hours for assistance. Your feedback is valuable for our improvement efforts moving forward.

4/10 Poor

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stay in was supposed to be for Handicap but bed was very hard or firm next the shower head wasn't on a flex hose which would wouldn't work for people with handicap.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Gilbert, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for review and possible improvements to better accommodate all our guests' needs. We hope you will consider staying with us again in the future.

6/10 Okay

Sandi

Travelled with pets, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
I have probably stayed at 25 Red Roof locations across the country and have NEVER been charged a pet fee. At this location the FIRST pet is free and then you pay 25 dollars for the second pet. That is not what they advertise and I think it is wrong. Additionally, the room floors and bathtub were filthy. The ac didn't work very well, the filters on it were filthy. I had to wash them in the bathtub. There were people going in and out of the room next to us all night long.The toilet was so wobbly I was afraid to sit on it. For 90 bucks plus 63 for incidentals and 25 for a pet fee they r not supposed to charge, I certainly didn't get what I paid for.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Sandi, We apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for bringing these concerns to our attention, as we strive to provide a comfortable environment for all guests. Your feedback will be shared with the appropriate teams for further review. Please feel free to contact our management team directly to discuss your stay in more detail.

6/10 Okay

Lorraine, Glendale

Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Lorraine, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for an improved stay.

8/10 Good

Adilynn

Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Adilynn,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back again soon.

8/10 Good

William

Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello William,We're glad to hear you had a pleasant stay with us! If there's anything we can do to make your next visit even better, feel free to reach out to us. We look forward to welcoming you back soon!

4/10 Poor

Gerald, Terrebonne

Travelled with partner
We liked being close to the I-40 for an easy on off experience (exit #16) We had to go to the next exit (#20) for dinner at Cracker Barrel. This exit seems to have the most dinner options. We didn’t like the breakfast area, it was too small and had very limited choices. We opted to get going and eat breakfast along the way. We didn’t like the fact that there was no elevator but that is to be expected with Red Roof Inns. If you need one this is not your place to stay.
Stayed 1 night in Mar 2024
Response from Manager on 13 Apr 2024
Hello Gerald,We appreciate your feedback regarding our convenient location near the I-40 and nearby dining options. It's unfortunate to hear about the breakfast area and the lack of an elevator during your stay. We encourage guests to explore all amenities offered before booking to ensure a comfortable stay that meets their needs.

8/10 Good

jeffrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi login was difficult. Had to call customer service.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello jeffrey,We apologize for any inconvenience you experienced with the Wi-Fi login. Your feedback is valuable for our team to improve this aspect. Please feel free to reach out to our management for further assistance with any concerns.

6/10 Okay

Randy

It’s fine for a room while on the road. Would not bring family or a spouse here. Room had a unique smell.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Randy, We're glad you found our hotel suitable for your stay. Guest feedback helps us improve, so we appreciate your comments. If you have any more details to share, please contact us.

8/10 Good

Dorothy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I disnt like the towels to small and to thin, and also the pillows.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Dorothy,We appreciate your feedback regarding our towels and pillows. We are always looking for ways to improve our guests' experience and will share your comments with our team for future enhancements. Your input is invaluable to us as we strive to meet our guests' expectations.

10/10 Excellent

Steve

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Steve,We are glad to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon!

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was good.
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Reza,We are delighted to hear that you had an overall positive experience during your stay with us. Your feedback is valuable to us as we continuously strive to provide excellent service to all our guests. We hope to have the opportunity to welcome you back in the future for another pleasant stay.

8/10 Good

Mehmet, Missouri City

Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Mehmet,We are delighted to hear that you had an enjoyable stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Sherale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was comfy
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on 8 Apr 2024
Dear Sherale,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gallup. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room and comfy bed. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff and they have Direct TV with News Max ch #349.
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on 8 Apr 2024
Dear Rich,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gallup. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff and direct tv. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 Good

Ken

Liked: Cleanliness
No place to eat accept the two quickie marts. It’s outside of town where there are only 4 (?) motels and two gas stations.
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Ken,We appreciate your feedback regarding the dining options near our hotel. Our team is always looking for ways to enhance our guests' experience. We recommend exploring local dining establishments in town for a variety of culinary choices during your next visit.

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Ron, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable experience.

8/10 Good

Gerd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nothing to add
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Gerd, Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration for future improvements.

4/10 Poor

Marvin

Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Marvin, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to provide further details about your stay so we can address any concerns. We value your input and hope to welcome you back for an improved experience.

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Brian,We appreciate you taking the time to share your feedback with us. If there is anything we could have done to improve your stay, please do not hesitate to contact our management team directly. Thank you for choosing our hotel.

10/10 Excellent

Delfin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean place to get a good night of rest on a long road trip. At a very reasonable rate.
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Delfin,We are delighted to hear that you enjoyed a comfortable stay with us on your road trip. Providing a clean and relaxing environment for our guests is our top priority. We're glad you found our rates reasonable as well. Thank you for choosing to stay with us; we hope to welcome you back in the future.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and pet friendly!
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mandy,We're delighted you found our location convenient and enjoyed our pet-friendly policy. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to get in touch with our management team.

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Manager on 27 Mar 2024
Hello Darius,We appreciate you taking the time to leave your feedback. If there are specific aspects you enjoyed during your stay, we would love to hear more about them to enhance our services further. Feel free to reach out to our management team directly with any additional comments or suggestions you may have. Thank you.

8/10 Good

Dara

Liked: Staff & service, property conditions & facilities
Front desk was very nice.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Dara,We are pleased to hear that you found our front desk staff accommodating during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Please do not hesitate to reach out to our management team for any further assistance you may require.

10/10 Excellent

Dorothy

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Dorothy,We are joyful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

6/10 Okay

Greg

Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Greg,We appreciate you choosing to stay with us! Please don't hesitate to contact us directly with any feedback from your recent visit. Your satisfaction is our priority.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on 16 Mar 2024
Hello Danny, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GALLUP and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really happy here! The staff was great at checking and explained everything to me! Love the room and king size bed!!
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Mindy,We are delighted to hear that you enjoyed your stay with us and found the staff to be helpful! It's wonderful to know that you appreciated the room and enjoyed the comfort of the king-size bed. Your positive feedback means a lot to us.

8/10 Good

Mildred

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jan 2024
Response from Manager on 16 Mar 2024
Hello Mildred,We are delighted to hear that you loved your stay with us. Your feedback is greatly appreciated! Thank you for choosing our hotel for your visit.

8/10 Good

Richard Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Richard Martin, We appreciate you choosing to stay with us! Should you have any feedback to share, please reach out to us directly so we can address any concerns and ensure your next visit is even more enjoyable.

10/10 Excellent

George

Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello George,We are delighted to hear that you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

6/10 Okay

aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on 11 Mar 2024
Dear Aron, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gallup and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on 10 Mar 2024
Hello Susan, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Gallup. We are happy to hear that you enjoyed all aspects of your visit, prompting your 4/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Jan, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok place to stop for a night. It was a little loud at night with people talking and laughing. Overall for the price it wasn't bad.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Daniel,We appreciate you choosing our hotel for your stay. Feedback is valuable, and we're glad you found the overall experience satisfactory for the price paid. Your comments will help us work on improving future guest experiences.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, the beds were comfy. The staff at night and in the morning were very nice. Will definitely be staying here agin
Response from KamariaRediResponse Specialist on 5 Mar 2024
Dear Jenny,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GALLUP. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, bed to be comfortable and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

Jorge

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for truckers
Stayed 1 night in Jan 2024
Response from Manager on 6 Mar 2024
Hello Jorge,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Emery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are always clean and the staff are always friendly. I stayed her many times.
Stayed 1 night in Mar 2024
Response from Manager on 3 Mar 2024
Hello Emery,We are delighted to hear that you find our rooms clean and our staff friendly. We appreciate your loyalty as a returning guest and look forward to welcoming you back in the future for another enjoyable stay.

6/10 Okay

John

Train but what are you going to do
Stayed 1 night in Feb 2024
Response from OnielRediresponse Specialist on 2 Mar 2024
Hi John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Gallup. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future on your next say at RedRoof, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,RedRoof Management