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"Hotel areas are beautiful and well maintained. The thermal pools are really relaxing. The only thing we didn’t like was the bed. Mattress was extremely hard."

"This hotel is unique for its location, inside a rainforest with waterfalls and thermal springs. The property is nice and the hotel staff very helpful and friendly. Many amenities are also available. "

"Professional staff. Great location. "

"Great value for services offered. The unit includes a working stove that I would have used had I stated there longer. Just ask for what you need, and they’ll make it happen! "

"Nice view and wonderful service."

"The hotel truly feels like a hidden gem in an incredible location! It has everything you need for a quick getaway. However, the major frustration was the lack of consistent hot water. In a place where mornings and evenings are quite chilly, this became a real issue. I had to call the front desk before every shower, and even then, the problem wasn’t resolved. Unfortunately, this inconvenience led me to cut my stay short by two days. I really hope management addresses this issue, because it’s...