Gaisano Grand Mall Tours and Activities

I booked the Floating Home in Reef Resort because I wanted to try something completely different, and that's exactly what I got. Being out on the water makes it unlike a normal hotel stay. The biggest issue is communication about arrival. It wasn't made clear beforehand that you have to take a barge to reach the resort, with an additional ₱1,000 charge. Luckily, I had a local Philippine phone, which made coordinating everything much easier. If you're a foreign traveler without a local number, I can see this being difficult and confusing. They need a better system for international guests and explain the transportation process before arrival. The property was only about a year old during my September 2026 stay, but some tents were already showing wear and small tears. The ocean environment will make maintenance a challenge, so I'd experience it while it's still new. The check-in area needs fans because it gets extremely hot in the morning. The staff, however, was absolutely amazing. The Wi-Fi was surprisingly good for being in the middle of the ocean. It's fine for everyday internet use, but I wouldn't depend on it for important calls or video meetings. Another surprise: NO mosquitoes! Being surrounded by water, I expected them everywhere, but I didn't encounter any. For the price, this is great value. Don't go expecting luxury go for something different, affordable, and memorable. Right now, it's definitely worth experiencing.

Only problem was they have no elevator. Thank goodness I was on the third floor which was the top floor

Staff was friendly and helpful.