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"There was no spa. The place is clean and nice otherwise. It is a very good hotel. This will especially appeal if you are coming from abroad with kids."

"Got a lovely room"

"Very friendly staff. Older historic building. Towels in the bathroom definitely need replacement as they are old towels. "

"Excellent hotel, superb service"

"I really want to appreciate the staff present at the hotel. So diligent and polite they were. They even served the breakfast in bed as per our request. We wanted a scissors in an urgent situation. The hotel arranged it anyhow in less than half an hour. They really go out of the box to help you. The food was amazing. They ensured we had a safe and peaceful stay. Thanks to the hotel staff and management. Would really recommend it to all the people looking forward to have a vacation there. Cheers."

"Beautiful location, easy drive. Good food, courteous staff. Do check if there is corporate booking with heavy inflow of guests and shift/plan ur dates accordingly. "

"Cool"

"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "

"Not up to the mark. While the location and parking facility are very good but food and maintenance of rooms etc need a great improvement. "