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Reviews of DoubleTree by Hilton Fullerton

3 out of 5
DoubleTree by Hilton Fullerton
2932 Nutwood Ave, Fullerton, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I love the Jacuzzi in the suite.Worked great
Stayed 1 night in May 2024

6/10 Okay

John

Stayed 1 night in May 2024

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
overall visit was wonderful - could use more water pressure in the shower but was the ONLY negative. Will recommend
Stayed 2 nights in May 2024

8/10 Good

Phyllis, Fort Worth

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only provided one face towel for two guests each night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway, clean rooms
Stayed 1 night in Apr 2024

4/10 Poor

Brett

Business traveller
Disliked: Staff & service
Black mold in the shower!
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and the check-in process was a breeze. Would definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy freeway access and plenty of restaurants Nearby. Staff was very polite and responsive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rumana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. it's 20 mins drive from the parks. room was clean and they offer free cookies :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

TAMARA

Liked: Cleanliness, staff & service
Close to freeway
Stayed 5 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Amenities
The staff were great and very accommodating. The room was very clean and nice!
Stayed 1 night in Mar 2024

8/10 Good

lucia, atascadero

Travelled with partner
Liked: Amenities
Token clothes rack in closet
Stayed 2 nights in Feb 2024

8/10 Good

Jocelyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a great clean place to stay at. The only thing is They make you put down a $300 deposit with no warning. Besides that good place.
Stayed 1 night in Feb 2024

10/10 Excellent

Lluvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, clean and staff was really nice.
Stayed 3 nights in Feb 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toxic Waste
Upon arrival to Double Tree Hilton we got our cards and cookies and went to park to the 2nd floor. Parking was tight and spots were filthy but it’s parking. Enjoyed our stay for the night till the next morning there was a leak coming from the building itself onto my truck and damaged the cabs paint. I tried to see if the residue could be washed off but it was thick and coated onto my truck. We addressed this with the Manager George and he just said it was water. We stayed only for one night, that damage does NOT come in a single night just being water. He only offered a 50$ off discount or to have the car wash next door try and “buff it out” to his words. The damage is so deep the car wash crew had to use a big buffer and polishing to get this out and took over an hour. The manager would not try and help us out and just wanted us to leave and very rude about it and shady. I will never stay at the Double Tree again even when I’ve been going here for the past 7 years. I am taking this to cooperate and they’ll take care of this.
Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Stayed 1 night in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ginnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay as always! The staff is wonderful, the food is so fresh, the hotel is clean, beds are so comfy, parking is abundant and convenient, and the cookies are delicious!
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

vanessa

Stayed 1 night in Feb 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cookies for me.
Hotel has reputation of car break-ins so there are signs all over saying park at own risk. The inside is nice. The person checking in at same time received the famous warm cookies. I was not.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Wilzon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gisela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the pool was under construction but I got to visit again when it’s available.
Stayed 1 night in Jan 2024

8/10 Good

Kay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

hardeep

Stayed 1 night in Dec 2023

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Overall a decent place to stay in Fullerton. The restaurant is understaffed and it will take a long time if there are many guests to dine in. The staff is very courteous and try to manage the expectations. The bathroom showers are pretty low and its difficult for a tall person to take bath right under the shower. Also the shower has a very cramped space. Place is neatly maintained with a well stocked bar and a decent covered parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, professional, friendly, and just awesome. We had a wonderful visit. I would highly recommend this hotel to friends and family.
Stayed 3 nights in Dec 2023

2/10 Terrible

ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Colleen

Travelled with family
It was very nice. My son loved the room.
Stayed 1 night in Dec 2023

2/10 Terrible

nelson

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too noisy
It's a very noisy location so be prepared for a poor night's sleep. The room is fine and the pool was out of order.
Stayed 2 nights in Dec 2023

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Carmen

Stayed 1 night in Dec 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

4/10 Poor

Yvonne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig
Stayed 1 night in Nov 2023

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it it’s clean and nice
Stayed 1 night in Nov 2023

10/10 Excellent

Tami

Stayed 1 night in Nov 2023

10/10 Excellent

Jordan

Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Stephanie

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Worse double tree?
The receptionist, who checked me in was awful, had no people in line, so there was no reason for her to not give me the proper directions to the room, or what the facility entitled, or even the complementary cookie Definitely like in the DoubleTree experience
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. The room was very nice. Loved that there was food options so close. The staff was super friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfy hotel- Clean We wished for more secure parking as our truck had wedding items in the back and we felt concern
Stayed 1 night in Sep 2023