Fuente el Olmo de Íscar Holidays from AU$4,082

Great quiet location close to entering the central district

Cleaning Staff was great. Staff was good too. Breakfast was great. We did not have a kitchen

I love this hotel, is close to everything and also you walk outside and there is a train station to go everywhere. The hotel was very clean, I had a good streets view and the staff was very friendly always happy to help. I took the train to go to the airport, to the Real Madrid stadium and more places and is very safe. 100% recommend for everyone.

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.