Frome Holidays from AU$3,711

The Grand Palladium Hotel is in urgent need of renovation. There is still visible hurricane damage, with some areas closed, but many problems clearly predate the storm. The furniture is very old and worn out, several areas show long-standing structural issues, and many sections need repainting. Dining service is disappointing. If you arrive even an hour before closing, empty dishes are not refilled. The dining areas receive only superficial cleaning. While the staff works hard, they are clearly understaffed for the number of guests. Management needs to invest in renovations and hire more staff to improve the overall guest experience.

Rooms were fine. View was nice on the south side. Watched them move sand every night onto the beach.

We stayed post Melissa and they were working very hard to on repairs. The Signature side was being worked on as it was hit the hardest so we were placed in a third floor ocean view room. All the restaurants were open and events were taking place at various times. We happened to be there for their champagne tree lighting ceremony and it was beautiful. We have stayed at this resort a few times now and always love it. The staff are always super friendly and accommodating. We will likely return in the future.

Clean room and common areas, staff and the food was excellent

Everything was AMAZING!!