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"The staff were great from check in to check out. The location is ideal for walking everywhere, and they have large parking areas. The indoor pool is a nice touch to have when it’s late and you want to get out of your room. I forgot my adapters for my charging cable and they had them. The balcony’s in the room also smoking allowed. They also have a toy area for children which my daughter enjoyed. The restaurant is nice too, and the wait staff are very kind. Overall I will stay here again when I visit the Black Forest. "

"This hotel is perfectly located with hiking, shopping, restaurants, and groceries all close by. Despite not speaking German, we had no problem checking in or getting around town. The beds were comfortable and rooms were clean. If I had one request, it would be a coffee maker in the room"

"Breakfast soread comoensate for everything the hitel is lacking"

"Room was very clean, nice breakfast in the morning, staff were very accommodating and nice. PERFECT location - close to train station and situated only a block from old town Freiburg."

"Very clean and comfortable stay. Excellent central location. Staff was kind and helpful, would definitely return."

"Great stay"

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Staff are nice, beds are comfortable, and breakfast is very good. Towels are rough. Cleaning staff didn’t clean floor or replace dirty cups. No shower soap or shampoo provided."

"spotless amazing spacious and cozy room. Bathroom with heated floor and luxurious bathtub. Generous and varied breakfast, one of the best we had in Europe. Friendly and helpful reception service. We enjoyed it very much"