French West Indies Apart Hotels

"The property fails to inform their guests of everyday rules. And those rules are absurd. I could go on and on about how ridiculous they r. I have been in the hotel business for over 23 years and I can tell u. They don't know how to run a hotel. Food subpar. All buffets unless you upgrade, which we did. Then just ok. U cannot buy a drink at the bar and carry it to ur table. You cannot sit on the beach in the am on ur way to breakfast. The cash bar was subpar. No communication at all about turning on lights or air. Meaning we checked in and had to place a key into a slot to just turn on lights but we were not informed. I could go on forever!"

"Breakfast buffet was very good."

"Clean room, modern, staff very friendly and responsive, had ocean view "

"clean "

"AC is very good. Kitchen- no toaster or kettle, requesa can opener & a cutting knife & was given one. "

"nice room people nice"

"Yes"

"To be clear, I base this on the north american standards I am used to. The front desk staff was not very welcoming or friendly, however check in was fairly quick. The code for the internet was posted on a sign at the front desk and when i asked about it, he said to take a picture. The internet only worked in the lobby or the bar...not in the rooms. We went to order a pizza and were told we cant place a call from our room. They did dial the number from the front desk for us. The pool and outside bar area were lovely!! Nice to sit up there and have a drink in the warm air. There is a $46 charge on my credit card (on top of the room charge) that might be some sort of tourist tax??? I have no clue as it was not explained. The room was clean and functional and we were only there one night so it suited our needs. It is dated and felt cramped, but we did have a small table and chairs that we appreciated. I felt the price we paid was too high for what we got, but again, used to hotels in Canada and the US."

"The entire staff was absolutely wonderful along with the view from the pool and room. The overall property needs to be updated and refreshed. Pool area, restaurants or lack of and room were tired. It does not look like the photos.The rug in the bedroom was so dirty with stains, we wore our shoes in the room. Also, it’s a far drive from everything and requires cabs back and forth. We stayed at Eden Rock last trip which was sold out and advised from friends for Christopher. If you are going to spend the money going to St Barths choose another resort for the total experience. "