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Reviews of Hilton Garden Inn Fredericksburg

3 out of 5
Hilton Garden Inn Fredericksburg
1060 Hospitality Ln, Fredericksburg, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1004 reviews" "
Rating 8 - Good. 301 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Exceded expectations. Very clean, friendly staff. Would stay again when in Fredericksburg
Stayed 2 nights in Apr 2024

10/10 Excellent

Tasheema

Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

6/10 Okay

Christopher, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Internet doesn’t work
Stayed 1 night in Apr 2024

8/10 Good

manish

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Lorinda

Stayed 1 night in Apr 2024

8/10 Good

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property, friendly staff, priced accordingly
Stayed 1 night in Mar 2024

2/10 Terrible

Eleanor

Disliked: Cleanliness, property conditions & facilities
They said they had a pool and jacuzzi and pool was closed(renovating) jacuzzi was filled in with cement. Refrigerator leaked all over the rug. Very noisy.
Stayed 1 night in Mar 2024

2/10 Terrible

Pauline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dint like that the pool was out of service and the front desk dint say anything. Had no sign up at the front desk too let us know that or it wasnt on the website the blank on 1 bed had red stains on it the window had trash in it the bed side lights dint work the it was more then that over this hotel as mush as i paid was not worth it i paid 206.00 through this company
Stayed 1 night in Mar 2024

4/10 Poor

Meagan, Fredericksburg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisy from highway. Cant sleep with the highway noise. Staff not friendly and kinda rude
Stayed 1 night in Mar 2024

6/10 Okay

Jackson

Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Stayed 1 night in Feb 2024

6/10 Okay

LASANDRA

Stayed 2 nights in Feb 2024

4/10 Poor

Rodney

Disliked: Property conditions & facilities
Homeless man sleeping in ice room on 3rd floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie at front desk was awesome. Employee of the month for sure
Stayed 1 night in Feb 2024

6/10 Okay

Deanna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
THE MENU WAS TOO HIGH PRICED. $20 FOR BREAKFAST BUFFET AND $10 FOR A CHILD. RIDICULOUS.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Anders

Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property and the indoor pool and jacuzzi was a very nice added bonus. The only drawback was that breakfast was not free.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern. The pool, hot tub, work out room were all in good condition and useful. Staff was very friendly and helpful. Will definitely staff there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Donovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hotel this winter that had pool and hot tub working
Stayed 1 night in Feb 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It took 40 minutes, a trip down to the front desk, and ultimately a call to technical support to resolve the problem. In these days, wifi access t should be seamless.
Stayed 1 night in Feb 2024

4/10 Poor

Breanne

Business traveller
Liked: Staff & service
Disliked: Amenities
I had more hope for a Hilton property. The traffic noise was too loud disturbing my sleep, the walls were thin hearing everything on the floor, every door that shut sounded like it was slammed, and the refrigerator made constant noise. I tried running the fan or ac constantly to drown out the noise but it didn’t work. I checked in, was there for a couple hours, and left. Disappointed
Stayed 1 night in Feb 2024

10/10 Excellent

Bryan

Stayed 1 night in Feb 2024

6/10 Okay

Heather

Liked: Staff & service, amenities, property conditions & facilities
Pack and play provided was severely stained/not clean. Pillows are uncomfortable
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not worth the price
Front desk staff was just okay. They were more focused on finishing conversations with one another than checking us in and they were supposedly checking in via text throughout the stay but I received one message in 15 hours. The room was very dirty, especially the beds and bathroom. Random hairs in the bedding and build up/mold in the tub and shower heads. We checked under the sheets and found severely stained mattresses. There were stains all over the headboard and wall, as well as the hallway carpet. This hotel needs a serious deep clean and renovation to continue charging the price they do. I would rather stay at another hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Suvi

Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and all staff i encountered were professionals
Stayed 1 night in Jan 2024

6/10 Okay

Jennifer, Suffern

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Ihab

Stayed 1 night in Jan 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sherette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room! Perfect for a little getaway for a night alone!
Stayed 1 night in Jan 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great establishment
Stayed 1 night in Jan 2024

10/10 Excellent

Madison Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024

4/10 Poor

Timothy

Travelled with partner
Liked: Amenities
It had a place to relax after a long day. Bad. Door to room whistled all night with the air going right thru it. Bed was not comfortable and traffic buzzing by all night kept us awake. Light in bathroom also buzzed.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebekah, locust grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Laval

Stayed 2 nights in Jan 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some small things kept this from being excellent- some rust in bathroom, no free breakfast, no special amenities, only one towel per person.
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for one night and arrived quite late, so it's difficult to provide detailed feedback. But there was plenty of space and the beds were comfortable. I slept very well. No complaints!
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a nice area!
Stop over on our way home!
Stayed 1 night in Dec 2023

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year
Everything was fine.. but except for the snacks… was out day.. and the fruit was no longer fresh.. longer than everything was good
Stayed 1 night in Dec 2023

4/10 Poor

Daniel

Disliked: Room comfort
Not as presented on website. No bar or restaurant. No directions to other restaurants
Stayed 1 night in Dec 2023

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had move to different rooms because our first room had no hot water!! Next time I will check early about the water temp not late at night. Some if the staff was Ver Friendly others not so much….. maybe because it was over the Christmas holiday and they were pissed they had to work. Once we found a room with hot water everything went smoothly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for my son's basketball tournament
Stayed 1 night in Dec 2023