Family Hotels & Resorts in Franklin from AU$85

"Everything was great there was even warm breakfast."

"The shower control was uncontrollable and continued to turn and turn to the point. I was fearful it would come out of the wall. It needs to be adjusted. The door automatically closes, and when it did, the lock popped loose from the door. It was eventually fixed the next day. There are a couple of other small things, but in general, it was not a good experience."

"While I was in the process of checking in the manager cancelled my reservation. The front desk staff had the reservation one minute then blamed Expedia for cancelling it the next. The manger came out and said she had actually just cancelled it moments ago. I asked why she would cancel my reservation as I was checking in and she said Expedia oversold the rooms. I asked her if every room was oversold since the day I reserved and paid for my room 8 months ago. She said she had to idea. Then told me there was nothing she could do and I had to contact Expedia to rebook elsewhere. I had no time for this as I was checking in just in time to get ready and make it to an event. When I asked to speak with her manager she said she’d see what she could do and booked me into a king room instead of the reserved double queen. Breakfast buffet was cold and the coffee ran out. I would not stay at this hotel again"

"Everything here was clean, staff was competent and friendly. Would definitely recommend."

"When we finally arrived, we were given a room that was on the 2nd floor the elevator that was out. I am disabled and it was pretty hard to get up the stairs. The bed was extremely hard and there was people running up-and-down the hallways and overhead in the rooms above us. Also, people were beating on the walls. So it was hard to sleep with all the noise. The rooms had been recently renovated, but the beds were hard."

"Good"

"The Breakfast was great, room and amenities excellent. I ate dinner at the bar, and the food was wonderful as well. The wine options could be better. Sara the bar team was excellent, and Mark of the front desk was a delight and kept the water filled. I will return and stay on my next visit. "

"Hot breakfast and polite staff"

"Very nice place... Will be back"